Signing up for the service Piraeus phone banking

Use Piraeus Bank’s Piraeus phone banking to carry out secure banking or stock exchange transactions over the phone (landline or mobile). You can carry out transactions 24/7 either through our call centre representatives or through the advanced Interactive Voice Response (IVR) system. To use the service you just need to be a Piraeus Bank customer and have a Piraeus Bank debit card and a phone.

Signing up for the service Piraeus phone banking

To sign up for Piraeus phone banking, you need to have a bank account with Piraeus Bank, a Piraeus Bank debit card and a phone number. You do not have to visit a Piraeus Bank branch to receive your new codes.

To sign up:


    • Through Piraeus e-banking

 1.   Log in to Piraeus e-banking with your personal codes.

 2.   Select the menu "Purchases & Applications"> Banking Products & Services> Piraeus phone banking and follow the steps.


    • Through a Piraeus Bank branch

Note:

After activating the service

  • If you are calling from a phone number you provided during registration (no blocked number), enter only your personal security code (PIN *)
  • If you are calling from a different phone number, mobile or landline, enter the phone number you provided during registration and then type in your personal Security Code (PIN *)

The Personal Security Code is the same with your Piraeus Bank debit card. However, if you wish, you can change it to a 6 digit number of your choice, which will ONLY apply for the Piraeus phone banking service.