Online appointment

All you need is to have Piraeus e-banking service codes. In case you don't have Piraeus e-banking codes, you can register for free here.
To set up your appointment, please follow the steps below:

• Log in to Piraeus e-banking or the Piraeus app
• Select a new appointment in the "My appointments" section
• Choose a specific date and time that suits you.
• The first available date to set your appointment is the day after tomorrow.
• You can set your appointment two months in advance
• The total duration of your appointment cannot exceed 45 minutes
• The available appointments of the day are from 8.00 am to 1.00 pm.
• Select the topic you want to discuss.

1. Select the type of appointment you want. The options are:
2. appointment at the store 
3. telephone meeting
4. video call

Initially, your default service store is displayed, alternatively you can choose "Other" to select the store where you wish to make your appointment. The branch selection option does not apply to Personal Banking and Business Banking Plus clients who are served by a personal advisor.

The video calling feature is available exclusively to Personal Banking and Business Banking Plus customers.

• You can enter your comments the branch that will manage your appointment.
• Your appointment has been registered. If the need arises, you have the option to change and/or cancel the appointment you have created.

• You will receive an e-mail with all the necessary information about your appointment.
• If you have downloaded the Piraeus app on your mobile phone, you will receive a push notification one hour before the start of your appointment.
• You can keep track of your scheduled appointments and their history for the last twelve months through the Piraeus e-banking service, in the "My appointments" section.
• In the event of an emergency cancellation of the appointment by the store, you will be informed accordingly.