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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
    Once the application is approved, you sign the contract documents with an approved electronic signature
    The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

General information - Terms and conditions of use

Read the terms of use for Piraeus Bank's website in detail.
23 May 2024 | 3'
The use of the website presupposes the unconditional and full acceptance of the terms mentioned, which apply to the entire content of this website.

Information provided and updates

Piraeus Bank makes every effort to ensure that the information and the entire content of the website is accurate, correct, clear, comprehensive, up-to-date, adequate and available, but does not guarantee and is not responsible for these elements. Under no circumstances, including negligence, shall Piraeus Bank be liable for any kind of loss caused to the user of the website as a result of its use. Information and other data made available to users through the website, insofar as they do not relate to Piraeus Bank itself, are collected by Piraeus Bank from sources accessible to the public and are provided to users of the website solely for informational purposes. Any of this information does not reflect the views or attitudes of Piraeus Bank. The Bank does not evaluate, assess, adopt, accept or approve the information, and the provision of such information through the website cannot, under any circumstances, be considered to constitute advice or a recommendation, offer, proposal or acceptance of a proposal to enter into any contract or transaction with Piraeus Bank or any third party. The user is solely responsible for the use, evaluation, assessment and utilisation of the information provided. Any business or other decisions based on this information are the sole responsibility of the user and Piraeus Bank is not obliged to cover or indemnify any losses, etc. arising from use of the information provided via its website

Rerouting to third-party websites

The website may provide the possibility for users to be redirected through special links (links, hyperlinks, banners) to third-party websites, whose content is exclusively selected by the operators of those sites. Piraeus Bank cannot guarantee their availability and does not approve or accept any responsibility for the content correctness, legality, completeness, timeliness and accuracy of the information or for the quality and properties of the products or services made available by these persons through the aforementioned websites. Piraeus Bank is also not liable for errors or malfunctioning of the websites of third parties, as well as for any loss suffered by users from accessing and using the information, services and products provided through them.

Intellectual property rights - Trademarks

The content of the website (programs, all manner of information, data, software, graphics, trademarks, corporate names, logos, etc.) is the property of Piraeus Bank or the proprietor in each specific case, which is protected under the provisions of Greek and Community law. Any modification, publication, transmission, transfer, reproduction, distribution, presentation, hyperlinking, downloading or any other use, in whole or in part, of the content of the website in any way or means for commercial or other purposes is prohibited without the prior written permission of Piraeus Bank or the proprietor in each case.

Website functions

The internet is not a safe environment and, although Piraeus Bank uses anti-virus software, it does not guarantee that the website will operate uninterrupted or free from all manner of bugs or viruses and is not liable for any loss of data or other losses to the user or third parties, due either to use/copying/downloading or corruption of data or infection with viruses or hacking of any files and information available through the website. The user is solely responsible for protecting their own systems against viruses.

User behavior

Users of this website are obliged to comply with the provisions and regulations contained in Greek, European and international law, and the relevant telecommunications legislation, and to refrain from any illegal or abusive conduct when using this website or in relation to use hereof, and from adopting unfair competition and other illegal practices. Users of this website are responsible for any harm to the Piraeus Bank website due to improper or unlawful use of the website or the services offered via it. If Piraeus Bank is involved in any litigation or is required to pay any type of compensation as a result of users violating their obligations contained in these terms and conditions, users shall be obliged to indemnify the Bank on these grounds.
If access to specific information requires that a PIN provided by the Bank be used, users are specifically responsible for ensuring that the PIN is kept secret and are exclusively responsible for the risk of loss to themselves or the Bank from third party access to those codes.

Amendment of terms and conditions of use

Piraeus Bank reserves the right to modify at any time, without prior notice to users, the present terms of use and the content of the website by simply announcing them through the website, and users must check for any changes each time and if they continue to use the website, they will be deemed to have accepted the modifications.

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?