The Piraeus phone banking service enables you to perform secure banking or stock exchange transactions over the phone (landline or mobile). Your transactions are carried out 24/7 either via the advanced Interactive Voice Response (IVR) system or by speaking with a contact center representative.
In order to use the Piraeus phone banking service, you just need to be enrolled as a Piraeus Bank customer and have a Piraeus Bank debit card and a phone number.
Benefits
Fast and easy to use
To use Piraeus phone banking you will only need to enter the following two customer identification codes, which you already know and are easy to remember:
- the mobile/landline phone number you provide when you signed up for the service
- your personal security code (PIN), which is the 4-digit PIN of your Piraeus Bank debit card.
All your transactions in one service
The Piraeus phone banking service covers all the banking transactions that you can also make at any branch of our network.
Exclusively via the automatic system (IVR) you can be informed/execute:
- account balances and transactions
- transfers between own & third party accounts
- Piraeus credit card payments
- tax payments
Through an agent you can make:
- payments of organizations
- portfolio management (change limits, modify features, etc.)
Lower fees
Transactions via Piraeus phone banking have lower or zero fees compared to transactions at a branch.
Reduced environmental footprint
By conducting your transactions by phone, via the Piraeus phone banking service, you protect the environment as you help save paper and reduce the environmental impact of its production: cutting down trees, electricity and water consumption.
Our service is another easy, economical and safe way to reduce the environmental footprint we leave on the planet.