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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
    Once the application is approved, you sign the contract documents with an approved electronic signature
    The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Piraeus phone banking

Carry out everyday banking transactions via the Piraeus phone banking, wherever you are.

The Piraeus phone banking service enables you to perform secure banking or stock exchange transactions over the phone (landline or mobile). Your transactions are carried out 24/7 either via the advanced Interactive Voice Response (IVR) system or by speaking with a contact center representative.

In order to use the Piraeus phone banking service, you just need to be enrolled as a Piraeus Bank customer and have a Piraeus Bank debit card and a phone number.

Benefits

Fast and easy to use

To use Piraeus phone banking you will only need to enter the following two customer identification codes, which you already know and are easy to remember:

  • the mobile/landline phone number you provide when you signed up for the service
  • your personal security code (PIN), which is the 4-digit PIN of your Piraeus Bank debit card. 

All your transactions in one service

The Piraeus phone banking service covers all the banking transactions that you can also make at any branch of our network.

Exclusively via the automatic system (IVR) you can be informed/execute:

  • account balances and transactions
  • transfers between own & third party accounts
  • Piraeus credit card payments
  • tax payments 

Through an agent you can make:

  • payments of organizations
  • portfolio management (change limits, modify features, etc.)

Lower fees

Transactions via Piraeus phone banking have lower or zero fees compared to transactions at a branch.

Reduced environmental footprint

By conducting your transactions by phone, via the Piraeus phone banking service, you protect the environment as you help save paper and reduce the environmental impact of its production: cutting down trees, electricity and water consumption.

Our service is another easy, economical and safe way to reduce the environmental footprint we leave on the planet.

 

Security of transactions

Find out about the security of Piraeus phone banking here.

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?