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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Individuals Business
Don’t have e-banking yet? Apply for online banking
New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Contact Us

Contact us so we can help you whenever you need it.
1. Electronic communication2.Book your online appointment3. Contact us by phone4. Contact us by mail5. Contact as a resident abroad

1. Electronic communication

Contact us for any questions, information or support requests regarding your use of our products and services by completing the contact form.

In case you wish to submit a complaint, you may:

 Piraeus Bank
 Operational Quality Assurance
 Customer Complaint Service
 Amarousiou- Chalandriou Av & Chimarras str 11,
 15125 Marousi

2. Book your online appointment

Schedule your appointment online, 24/7, instantly and securely, wherever you are, via Piraeus e-banking.

Follow the steps found here to book your next appointment.

3. Contact us by phone

Contact us from Greece and abroad at +30 210 328 8000:

  • For all services Monday - Friday 8:00 am - 6:00 pm, except holidays.
  • For security issues that need immediate 24-hour management.

(Charges from landline or mobile may apply according to the pricing policy of your phone provider).

4. Contact us by mail

At the following address:

Piraeus Bank
4 Ameriki Street, Athens
10564

5. Contact as a resident abroad

If you are resident abroad, you can contact us at +30 210 3288400 or send us an e-mail at livingabroad@piraeusbank.gr.

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We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?