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e-banking
ΕΛΛΗΝΙΚΑ
Do you have an emergency?
 If your card has been lost or stolen, or if you have suspicious activity on your account, please follow this link.
e-banking

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sustainable
Read more about our actions to reduce carbon dioxide. ESG

Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Individuals Business
Don’t have e-banking yet? Apply for online banking
New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Submission of complaints

We will make every effort to settle the complaint as soon as possible and in the best possible way.
Your data
Fill in your First Name, Last Name and Father’s Name so that we can contact you.
help-wizard

The Bank, which is bound by the provisions of banking confidentiality, is entitled to investigate and respond to any complaint, addressing the transacting party individually. In case that you represent a third party, to submit the complaint, please contact any Branch of our Network, presenting the relevant authorization.

You are kindly requested to fill in your data correctly and in full, to facilitate the processing of the complaint and to ensure the correct dispatch of the complaint response.

*Mandatory Fields

Cooperation
Fields marked with * are mandatory.
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Description of Issue
Please describe the issue in detail, so that it can be thoroughly investigated.
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Acceptable file formats: tiff, doc, docx, pdf (up to 3MB)
Contact method
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In the context of management of your case, the updates and respective reply shall be sent to the contact data, as such data are maintained in the Bank’s system. 
A last step
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We inform you that the personal data that you hereby submit or that has been or will be legally transferred to the Bank for handling your complaint, will be subject to processing by the Bank, as the data controller and in accordance with the information provided in the "Data Privacy Notice" leaflet, which forms an integral part of the present form and its content is available for your information through the link

Your Complaint Form has been successfully submitted.