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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

e-statements

Securely manage the transaction copies of your accounts, cards and loans.
The e-statements service offers you access to online copies of your accounts, cards and loans. Login to Piraeus e-banking or Piraeus app wherever you are to view, store safely or print your e-statement.

Benefits

  • Immediate information at any time
  • Convenient management of your accounts

Questions and answers

How will I be informed for the issue of my statement?

When a new statement is issued, the e-statement service notifies you free of charge by e-mail. To view it, log in to Piraeus e-banking. This gives you access to your e-statement wherever you are.

I lost an e-statement by mistake, can I retrieve it?

Your e-statements are easy to sort and hard to lose. However, even if you accidentally lose an e-statement, you can still recover it. In Piraeus e-banking History tab, you can access your e-statements for the last 2 years.
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Ready to take the next step?

Facilitate your daily life by taking advantage of the online services we offer, without having to visit one of our stores.

 

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Product details
Prompt information for free

Once you activate the e-statements service, your statements will only be issued electronically. Each e-statement contains the same information as the paper statement.

When a new statement is issued, the e-statements service, notifies you via e-mail, free of charge. To view it, login in Piraeus e-banking. This way you have access to your e-statements wherever you are.

Convenient management

Each e-statement is an online PDF file. You can print and/or store it in your computer or in a data storage device, such as CD, flash drive or external hard drive.

You can file your e-statements easily. However, if you lose an e-statement by mistake, you can retrieve it easily. Via your Piraeus web banking, you have access to your e-statements for the last 2 years.

Security

The e-statements cannot be misplaced, lost or end up in the wrong hands. Only you, have access to them via Piraeus e-banking. So you do not run the risk of someone intercepting your personal or banking data.

In addition, all information is transferred encrypted. For greater security, the new e-statement notification you receive via e-mail does not contain transaction details.

Online and environmentally-friendly

Replacing a paper statement with an electronic one, you are protecting the environment. By saving paper you reduce the environmental impact of paper production: cutting trees, consumption of electricity and water.

It is one more convenient, cost-effective and safe way to reduce your environmental footprint on the planet.

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?