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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

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Digital Onboarding

Money transfers to another bank via the Piraeus app

Make your transfers easy.
23 May 2024 | 2'

Money transfer to another bank (to your own or a third party account)

1. Select the transaction you want

  • Log in to the Piraeus app with quick login (4-digit PIN, fingerprint or Face ID).
  • From the homepage, select Transact > Send money > To account.

2. Fill in the transaction details

  • Fill in the IBAN number of the beneficiary of the account or alternatively you can choose an account that have already added in your aliases list.
  • Select the account you want to charge, enter the amount of the remittance and any information to the beneficiary (optional).
  • Choose whether you want the remittance to be executed instantly (Instant Payments), with high or normal priority. If you wish, select the frequency of execution of a similar transaction if it is a recurring transfer or execution on a specific date.

3. Complete the transaction

Check the payment details and select "Submit". Identification with quick login (4-digit PIN, fingerprint or Face ID) is required to complete the payment.

4. Save the transaction receipt

 Once the transaction is complete, you can save or share the receipt by selecting the corresponding icons on your screen.

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