Banks are required to keep and periodically verify, on the basis of reliable documentary evidence, the customer's identity and income details.
If you have Greek Identity Card, the data you can update are:
- Identity certification
- Income (VAT number and incomes)
- Contact details (home address, communication address, contact number, e-mail)
- Profession (occupation and work address)
A prerequisite is the declaration of at least your mobile phone number to the National Communication Register (gov.gr), if you have not previously declared it.
You can update your information online by following the steps below:
1. Log in to Piraeus e-banking or Piraeus app.
2. From there, you are redirected to the Kyc.gov.gr website.
3. Enter your personal TAXISnet codes.
4. View your available data and consent to it being transmitted to the bank without the need to attach any documents to verify the data.
If you don't have TAXISnet codes or you can't remember them, you can submit online the documents required for updating specific data, except your identification details.
Read below the relevant documentation per case:
1. Residential address and telephone number
- Recent telecommunications bill or mobile operator contract.
2. VAT Registration Number and Income
- Recent Administrative Tax Assessment Certificate (income tax slip).
3. Profession and business address
- Employer’s certificate or
- Copy of latest salary statement (presented by employees) or
- Social Insurance Institution Receipt (presented by retired persons) or
- Certificate of profession (presented by freelancers)
- Valid Unemployment OAED Card or Valid Unemployment OAED Certificate (for unemployed)
*If you are resident abroad, the documents should be translated into Greek or English and certified by the Greek Embassy or the Greek Consulate or the Notary Public of the country or by an official Greek Public Authority.