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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Program III - "Digital Transactions"

Receive up to two vouchers for the replacement of EFT/POS terminals of your business.
The Program III - "Digital Transactions" is addressed to small and medium-sized enterprises, offering them, among other things, the possibility of replacing EFT/POS terminals, for the acquisition of terminals of new specifications.

In summary

  • Cooperation with our strategic partner Euronet Merchant Services - epay
  • The subsidy is 150€ per voucher
  • Beneficiaries can get up to two vouchers depending on the business

Questions and answers

What it is and which customers it concerns? 

The Program III - 'Digital Transactions' is designed for small and medium-sized enterprises, offering the opportunity to replace their EFT/POS terminal with new devices. Each business participating in the Program, according to its terms and conditions, can receive up to two vouchers for the replacement of EFT/POS terminals.

Each voucher, with a face value of €150, can be used by the business to replace an old-type terminal with a new one, meeting the latest specifications. This replacement aims to improve productivity, increase the security and speed of card transactions, as well as enhance tax compliance. Approved solutions are available from the Registry of Approved Digital Products and Services of the Program. The legal representative of the business can apply for the voucher on the Program's website using the company's TAXISnet credentials.

How can I redeem the voucher?

For customers of Piraeus Bank, the voucher can be redeemed in collaboration with our strategic partner, Euronet Merchant Services - epay.

Alternatively, you can call the Business Support Center at 210 38 98 954 for more information.

How long is the voucher valid for?

According to the current announcements of the program, for Program III 'Digital Transactions', the voucher can be redeemed until June 30, 2024.

Can I get a new POS with a subsidy?

According to the current announcements of the program, for Program III 'Digital Transactions', the voucher can be redeemed until October 16, 2023.

Can I use part of the voucher or use it for two products?

You can only use the voucher for a single product. If you redeem part of the voucher, you cannot use the remaining amount later.

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?