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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Starting a business

Get high quality products and services to start your business.
Acknowledging that Small Businesses and Self-employed Professionals are the backbone of the Greek Economy, Piraeus Bank has created “Business Banking Plus”, the new comprehensive banking model. This model provides you with upgraded service and comprehensive proposals with specifically designed products and services, in order to help you to develop and lead in the area, in which your business is active.

Benefits

  • A wide range of products
  • Upgraded, modern services
  • Consulting and investment services 
Product details
  • Relationship and service
  • Business & Services
  • Supports & benefits
Business partner for small businesses and professionals
With Business Banking Plus your banking relationship becomes more personal and personalized. Your Business partner, an experienced, reliable and specialized consultant, is next to you and your business, offering guidance, information and solutions.

Your Business partner has an overall opinion of your banking relationship. He is responsible for a limited number of selected clients so as to cooperate with you regularly and systematically, to understand your particular needs in depth and to develop a meaningful cooperation relationship. Through meetings in your business area and in specially designed spaces in the Bank's branches, he provides you with the service, information and support you need.

His primary concern is to study your business in depth, to help you design and implement your business plan, to identify current and future needs and opportunities, and to provide you with the appropriate solutions to meet them, aiming to the improvement of the daily operation of your business, as well as to its further development.
Service channels

Piraeus Bank, having fully understood your needs, provides you with a multichannel service. Now, you may carry out, from wherever you are, all your bank transactions with safety, saving money and time. Select one of the multiple service channels that suits your needs: 

  • Broad network of branches with a specially designed separate meeting area, exclusively for you, ensuring comfort, quality and discretion.
  • Remote Banking Service, new way for you to communicate, receive information and acquire banking products.
  • e-branch, the new branches of Piraeus Bank, offering you a new banking experience through smart services and technological innovations, both on working days with extended working hours and on Saturdays.
  • Digital Solutions, for your business transactions online through Piraeus e-banking, wherever you are.
  • Special telephone service line for direct communication of high quality, 24 hours a day, 365 days a year, at 210-9394999.
Business daily operation

Business Banking Plus of Piraeus Bank offers specifically designed products and services for your daily transactions, deposits, financing of your business, as well as its insurance.

  • Accounts for the coverage of daily and emergency bank needs, easily, quickly and cost-effectively, without limitations. Please be informed on the Corporate Bank Accounts of Piraeus Bank and select the one that suits the needs of your Business.
  • Remittance Services for flexibility in your business collections and payments management, with the additional service of instant credit and money availability.
  • Payment card-accepting Services with POs Paycenter terminals and ePOs Paycenter, aiming to the enforcement of your profit-making and the use of the most developed and innovative technologies in the market.
  • Business Payroll for processing the credit of payroll of your business, quickly and with safety, providing special benefits to your employees.
  • Claim and debt collection services through the interbank payment system DIAS for greater speed, flexibility and safety in your transactions.
  • Payment Cards for the separation and management of business expenses, for the coverage of microfinancing and liquidity needs, for carrying out deposits with special benefits, insurance coverage without charge and Reward Plan
  • Settlement of Imports-Exports for Businesses for all businesses, the activity of which relates to international trade (imports - exports), for secure and timely processing of transactions, based on expertise and modern computer environment.
  • Money Services for the management of daily cash flow in the cash of your business, quickly, effectively and with safety.
Business financing

With specialized financing solutions, we support your business growth, liquidity assurance, openness and competitiveness.

  • Financing solutions, of repeated or more permanent character, which ensure the daily adequacy of liquidity of your business and operate as tools for the development of your transaction network.
  • Issue of letters of guarantee for businesses aiming at the enforcement of reliability of commercial transactions, avoidance of advance payments, participation of your business in tenders.
  • Factoring for the financing, management and collection of your claims from your debtors in Greece and abroad, thereby improving the liquidity of your business, increasing its negotiation power, expanding your turnover and protecting your business from credit risks.
  • Leasing services, for you to be transferred from renting to the ownership of the fixed assets that you use for production or investment purposes, without pledging your funds.
Integrated business solutions
In a continuously changing and competitive environment, we continuously provide you with the most effective services. With 360° Solutions, we provide you with comprehensive solutions in key sectors of the Greek Economy, with specialized packages of products and services for the coverage of your needs. 
Business insurance

In cooperation with leading Insurance Companies, Piraeus Bank suggests unique insurance solutions to you, based on your needs and abilities for the smooth operation of your business in all difficult situations.

  • Business premises insurance either you have an owned real estate or leased, with the purpose of complete protection of your business, always in accordance with your needs.
  • Civil liability insurance with the purpose of covering the professional liability for accidents occurring to third parties from acts or omission, as well as from the use and operation of premises and facilities of your business, at your fault or at the fault of the employees at your service.
  • Group insurance for employees with flexible group life and health programs.
  • Credit Insurance with the purpose of protecting your business from inherent risks in your credit commercial transactions, such as incredibility of your customers, whether they are active in Greece or in other countries.
Exploitation of your business cash funds
Support
Piraeus Bank provides you with consulting and training services, aiming to help you in the daily operation of your business, as well as in addressing business opportunities and challenges.
Tools and systems

Piraeus Bank provides you with modern management tools for all automated collection solutions, as well as integrated platforms for complete information on the programs and opportunities for financial support.

  • 360° funding Portal The innovative 360°funding Portal offers you valid and individualized information on all subsidy programs, such as NSRF (National Strategic Reference Framework), Development Law, agricultural aids and European Programs.
  • Tiresias Check With the new service CHECK of the company Tiresias SA, we ensure protection against risks related to your transactions with customers and suppliers. Thereby, we provide you, with absolute transparency, continuous and timely information regarding their credibility.
Special partnerships
  • Long-term Lease of Vehicles – Leasing Avis: Piraeus Bank in cooperation with Avis, we provide you with exclusive offers of Long-Term Lease of Vehicles. Thereby, you can benefit from the lower cost of use and acquisition of ownership of your vehicle.
  • Insurance companies ERGO and NN: Piraeus Financial Holdings* in cooperation with two leading insurance organizations, ERGO Insurance and ΝΝ Hellas, we suggest to you unique and reliable insurance solutions for the smooth operation of your business in all difficult situations and, consequently, for ensuring your family income.

     

  • Insurance company ERGO
  • Insurance company NN

* Piraeus Financial Holdings SA, as an insurance intermediary, carries out the activity of distribution of insurance products, in the name and on behalf of the insurance companies with which it maintains cooperation.

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?