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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Trade Credit Insurance - SimplicityEnsure the collection of your trade receivables.

Secure the risk of non-recovery of your trade receivables.
The credit insurance programme of the insurance company Alianz Trade, proposed by Piraeus Financial Holdings, in order to offer to customers who maintain a business, protection against the risk of non-recovery of their trade receivables.

Benefits

  • Strengthening the liquidity of the company
  • Minimum management costs
  • Protecting the company from bad debts

Questions and answers

How do I pay for my insurance policy?

The payment of your premiums is made by standing order through your bank account. 

What are the sectors covered? ?

Covered sectors include: chemicals, pharmaceuticals, food, services, catering, computers, household equipment, IT services, freight transport, textiles, packaging materials, plastics, paper, automotive.

Excludes: energy and construction sectors.

How to get insured with the Credit Insurance Program - Simplicity?

To learn more about the Simplicity product, visit a Piraeus Bank branch.

Find the nearest branch

Ready to take the next step?

We are at your disposal to support you in all steps of the process. 

 

Tip: Prepare by looking at the required conditions and documents you will need.

Product details
Who it is addressed at
  • It is addressed to small and medium-sized enterprises with an annual turnover of up to €2,000,000
  • Aimed at companies whose buyers are active in one of the following countries: Austria, Belgium, Belgium, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Cyprus, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States of America
Duration
Annual with possibility of renewal
Payment
Annual, semi-annually, quarterly
Partner
Allianz Trade
Coverage/Compensation
  • All buyers of the business are covered with the basic coverage (70% of the debt), up to the amount of the Maximum Indemnity per buyer and the Annual Maximum Indemnity provided by the policy and provided that they are not already in default.
  • In case a business needs to increase its coverage for a buyer beyond the basic coverage 70% there is the possibility to request advanced coverage 90% by submitting a request to the insurance company.

Covered sectors
Chemicals, pharmaceuticals, food, services, catering, computers, household equipment, IT services, freight transport, textiles, packaging materials, plastics, paper, automotive

Excludes: energy and construction

Privileges
  • Easy and easy to understand terms
  • Risk compensation
  • Minimum management costs
  • Protection of the business from bad debts
  • Enhancing the liquidity of the business
  • Maximising the ability to collect receivables
Legal Disclaimer
The société anonyme under the corporate name "Piraeus Financial Holdings SA" (4 Amerikis, P.C. 105 64 Athens, Greece, with G.E.MI. (General Commercial Registry) No. 225501000, VAT No. 094014298 Athens Tax Office for Corporations (F.A.E. ATHENS)), registered as an insurance agent at the Athens Chamber of Tradesmen with special registration number 1031, carries out the activity of distribution of insurance products, in the name and on behalf of the insurance companies with which it maintains cooperation, using the network and the certified employees of Piraeus Bank.

More information

Relevant products

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

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