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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Import - Export Settlement

Entrust Piraeus Bank with your international trade-related activity.
At Piraeus Bank we can guide you to successfully carry out all your international transactions, having the experience and expertise required by the modern computerized environment.

Benefits

  • Secure transactions
  • Timely processing

Questions and answers

How can I find out about the exports I want to make? 

Come to one of our branches to talk about the exports you intend to make to third countries or your sales within the European Union and we can tailor our products and services to your needs.

Find a Piraeus Bank branch near you

How are import payments made?

Import payments, irrespective of currency and amount, especially in cases where the goods have already been or are to be received by the importer-customer without the intermediation of a bank, are fully assimilated, in terms of procedure and invoicing, to other payments relating to the movement of capital.

The following categories of import payments are excluded from the above rule, which are serviced on the basis of the procedures provided for foreign trade:

  • Where a settlement certificate is required.
  • When the payment is linked to a Value for Money on the basis of commercial and/or financial documents, the assignor of which is a bank, a transport company or the seller of the goods.
  • When a commercial agent mediates the transaction.
  • When the transaction is covered by a letter of guarantee.
  • When the transaction involves a letter of credit.
  • Where the payment relates to the repayment of a forward commitment for which an import file is held.
  • When it is an advance payment, the development of which will fall into one of the above categories.
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Ready to take the next step?

A dedicated consultant will be available to support you through all steps of the process.

 

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Illustration_Help
Import payments

Import payments, irrespective of currency and amount, especially in cases where the goods have already been or are to be received by the importer-customer without the intermediation of a bank, are fully assimilated, in terms of procedure and invoicing, to other payments relating to the movement of capital.

The following categories of import payments are excluded from the above rule, which are serviced on the basis of the procedures provided for foreign trade:

  • When the payment is linked to a Value for Money on the basis of commercial and/or financial documents, the assignor of which is a bank, a transport company or the seller of the goods.
  • When the transaction is covered by a letter of guarantee.
  • When the transaction involves a letter of credit.
  • When the payment concerns the repayment of a forward commitment for which an import file is kept.
  • When it is an advance payment, the development of which will fall into one of the above categories. 

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?