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 If your card has been lost or stolen, or if you have suspicious activity on your account, please follow the link.
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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Individuals Business
Don’t have e-banking yet? Apply for online banking
New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Now Garmin & Piraeus Bank with you in every run

Contactless payments with Piraeus Bank cards, simply by using your Garmin smartwatch via Garmin Pay™.

Now Garmin & Piraeus Bank with you, everywhere!

Are you a sports and technology fan? Is your Garmin smartwatch already a part of your daily routine? Now, you can leave your wallet, cash and smartphone at home and make your contactless payments through your Garmin smartwatch and Piraeus Bank cards!

With Garmin Pay you pay, easily and quickly, simply by holding your smartwatch near the POS.
garmin pay

What do you need?

  • Piraeus Bank­ cards (debit, credit, prepaid)
  • Garmin Pay supported device
  • Store or location that enables contactless payments

How to add a card

Credit card

1. In the "Garmin Connect™" application menu select "Devices"

  • Choose the Garmin watch you want to add your card to
  • Then select "Garmin Pay". Alternatively, in the "Garmin Connect™" application menu, select "Garmin Pay".
Choose the Garmin watch you want
 to add your card to
Debit card

2. Follow the on-screen instructions

They will guide you through the creation of a 4-digit passcode which will be used for your purchases.
Create your 4-digit passcode
Looking at phone

3. Complete the process

Complete the process by entering to the application the One Time Password (OTP) that you will receive by SMS on the mobile phone which you have declared to the Bank.
Enter the One Time Password you received

Questions and answers

  • General
  • Adding Cards
  • Transactions
  • Troubleshooting

Which Garmin devices are compatible with Garmin Pay?

For a list of Garmin devices that support Garmin Pay, click here.

How are my payments protected?

You can make your purchases securely by adding your cards to Garmin Pay. For each card you add, a unique digital token number is assigned for that device, and your actual card number is not stored on the device or servers and is not shared with merchants.

Please note that the receipt issued after each successful transaction you make will display the unique digital number (token) you use for your Garmin Pay transactions.

Is there a charge for using Garmin Pay?

No, there is no charge from Piraeus Bank for the registration of its cards or their use for Garmin Pay transactions.

Can I add any Piraeus Bank card to Garmin Pay;

All Piraeus Bank Visa and Mastercard® cards (debit, credit, prepaid reloadable) for individual or business/corporate cardholders can be added to Garmin Pay.

In particular, you can add up to 10 cards to Garmin Pay.

How do I add a card to Garmin Pay;

You can add your card to Garmin Pay via the Garmin Connect™ app by following simple steps.

  • Download the Garmin Connect™ app.
  • Select Garmin Pay and follow the instructions on your screen.
  • You will then be asked to create a 4-digit passcode, which will be used for your purchases.
  • The process is completed by entering in the Garmin Connect™ app the unique OTP code that you will receive on the mobile phone number that you have registered with the bank.

For more details click here.

I haven't received my physical card yet, can I add it to Garmin Pay?

No. You need to have received your card and activated it before you can add it.

How do I manage my cards in Garmin Pay?

See here for detailed instructions on how to manage your cards in Garmin Pay. 

In case you wish to remove a card from Garmin Pay and then add it again, you will need to follow the process of adding a card from the beginning.

How do I make payments with Garmin Pay and how do I use the passcode for my payments?

See detailed information on how to make payments with Garmin Pay here.

Can I see my recent transactions with Garmin Pay?

Yes. You can view recent transactions for each of your cards in the Garmin Connect™ app.The transaction information is not visible on the watch.

For the full history of transactions you can visit Piraeus e-banking or the Piraeus app.

Can I make a contactless payment with Garmin Pay without my device being connected to the internet?

Yes, an internet connection is not necessary to make contactless transactions with Garmin Pay, and you do not need to have your mobile device nearby.

How do I know that my contactless transaction with Garmin Pay was successful?

Each transaction via Garmin Pay is considered complete upon issuance of a receipt, where provided, for the amount of the transaction that occurred.

Do I retain the card privileges provided by my card when I pay with Garmin Pay?

Yes. With Garmin Pay transactions, you retain the privileges provided by each card you use.

Can I pay in interest-free instalments on my card via Garmin Pay?

With Garmin Pay, you can pay in up to 12 interest-free installments on your Piraeus Visa credit card, at merchants in Greece that offer special interest-free installment programs. 

If you have a Piraeus Mastercard® credit card, for transactions with interest-free installments at the merchant’s point of sale, you can use your physical credit card. Alternatively, learn more about the “Transactions Split into Installments” service here. 

 

 

 

Can I make contactless transactions at ATMs with Garmin Pay?

Yes, if your card allows ATM transactions, you can use Garmin Pay to make contactless cash withdrawals and balance inquiries at ATMs that have contactless transaction functionality by charging the card (in the case of credit and prepaid cards) or the card's main linked account (in the case of debit cards).

Is there a limit to the transaction amount I can use via Garmin Pay?

No, you can transact up to your card limit.

I cannot complete the addition of my card, what can I do?

If for any reason you cannot complete the addition of your card or if you did not receive the unique OTP code sent to you by SMS, you will need to remove the card from Garmin Pay and repeat the addition process from the beginning. If you are having trouble verifying your card, make sure you have added all the required information correctly.

If you are still unable to complete the process, you can contact Customer Service at 210 3288000.

 

My Garmin smartwatch is lost/ stolen, what should I do?

If your watch is lost or stolen, you can suspend or delete your card from the Garmin Connect app on your phone. These options are available in the main menu of Garmin Pay and can be selected without the watch being connected. See here for detailed instructions on how to manage your cards in Garmin Pay.

Alternatively, in case your device had Piraeus Bank cards registered in Garmin Pay, please contact Customer Service at 210 3288000.

What happens if my Garmin device is replaced?

You will need to reset the original factory settings of the Garmin device you are changing to delete the cards you have registered with Garmin Pay. You will then need to repeat the process of adding a card to your new Garmin device.

Where can I find more information about Garmin Pay?

For more information visit https://explore.garmin.com/en-US/garmin-pay/ and Garmin Support Center https://support.garmin.com/en-US/ at Garmin's website.

Garmin and the Garmin logo are trademarks of Garmin Ltd. or its subsidiaries and are registered in one or more countries, including the U.S. Garmin Pay is a trademark of Garmin Ltd. or its subsidiaries.