e-branch

Connect through video call with the remote cashier and carry out any transaction as easy and simple as you would at a regular cashier desk.

Transactions are carried out in Euro by using your e-signature.

Enjoy a new banking experience created only for you by Piraeus Bank and carry out easily and fast the following transactions:

• Cash deposits
• Money transfers between accounts in the same or in a different currency up to the amount of € 10.000 or the equivalent thereof
• Cash withdrawal up to the amount of € 10.000
• Credit cards and loans payments
• Public Sector bills and debts payments
• Prepaid Card loading and full unloading
• e-Administrative fee payment
• Deposit of personal & bank checks issued by other banks up to the amount of € 300.000 (per check)

• Personal checks: sum availability in the morning of the 3rd working day following the transaction day, if the transaction is made until 15:30 or in the morning of the 4th working day if the transaction is made after 15:30

• Bank checks: sum availability in the morning of the 2nd working day following the transaction day, if the transaction is made until 15:30 or in the morning of the 3rd working day if the transaction is made after 15:30

• Full payment of Piraeus Bank checks up to the amount of € 10.000 through account debit

• Personal checks: sum availability in the morning of the 2nd working day following the transaction day
• Bank checks: instant sum availability

Important

• Transactions submitted from Monday to Friday within the preset daily operations end time applicable per transaction type, are executed on the same day
  

The following transactions cannot be carried out by the Remote cashier:

• Transactions by legal permission or by proxy
• Transactions in cash in foreign currencies
• Credit card payments after 18:00
• Deposit of personal or bank checks not participating in the electronic clearing system (ECS) are

At the ATMs you can carry out quickly and safely numerous banking transactions, as the service is available 24/7.

By using your debit card and PIN, you can complete more than 950 transactions with ease and safety, with no time restriction.

Indicatively, you can execute:

Carry out on your own easy and fast:

• Online deposits with instant funds availability at your linked card account and large cash withdrawals
• Payments at more than 950 Organizations that Single Payment (RF) codes
• Payments that do not support Single Payment (RF) codes, such us utility payments, phone bills, due debts to public sector
• Money transfers to third-party accounts in Piraeus Bank, with the option to select a predefined description (business debit cards are excluded)
• Payments at your or a third-party’s Piraeus Bank credit card, as well as any other Greek Bank credit card
• Donations to «SOS Children’s Villages»

In this area you are given the possibility from the available computer and tablets to navigate and find out how easy, fast and secure you can carry out your daily transactions through the awarded Piraeus digital banking services.

Get informed on the important services provided to you by Piraeus Bank apps which can make your everyday life easier.

• Through the Piraeus app you can carry out your banking transactions from your mobile phone or tablet in the easiest way
• Through the Check In Class app you have the possibility to win gifts every time you check-in at your University

Take the Bank in your hands and make your transactions wherever you are.

In this specially designed area*, products and services of selected Piraeus Bank partners are presented.


* Available at the e-branches in Ampelokipoi, Glyfada, Herakleion Crete, City Link, Chania and Ioannina.

Visually impaired people:

• Customer guidance by a customer service representative throughout their stay at the e-branch.
• Transactions can be carried out through the "Remote Cashier" service with the use of special signage on the machine in Braille, without the need for representation and signature of witnesses.
• Option to navigate and get trained at Piraeus e-banking using voice guidance.
• Sign up for Piraeus e-banking without having to sign a handwritten contract.

Hearing impaired people:

• Carry out transactions through the "Remote Cashier" service with tellers trained in the Greek sign language.
• Touch screen with interactive map for information on available machines and transactions offered in e-branch.

People with mobility problems:

• Easy to move around inside the e-branch.
  
• Customer guidance by a customer service representative throughout their stay at the e-branch.
  
• Easily accessible height for the machine of the "Remote Cashier" service.