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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

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Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
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Digital Onboarding

IRIS payments service

Send and receive money instantly via your mobile phone.

With the IRIS payments service, you can instantly pay your expenses and other obligations (rent, utilities, etc.) or receive payments from your friends, family and associates via a mobile phone number.

Benefits 

  • Outgoing and incoming money transfers in Greece, without IBAN
  • Person to person payments by using only the receiver’s mobile phone number
  • Payments to professionals by using only their mobile phone number or tax identification number or IRIS payments QR
  • Immediate funds availability for the receiver within a few seconds

Questions and answers

How can I register for the service?

You can register, for personal use, by using your mobile phone number and selecting the bank account to which you wish to receive payments:

  • Through the Piraeus app, from SERVICES > IRIS payments - Service Management
  • Through Piraeus e-banking, from PURCHASES & APPLICATIONS > IRIS Payments with mobile or TIN - Administration

How much money can I daily send and/or receive?

  • You can send up to €500 per day via the Piraeus app, regardless of the number of transactions.
  • You can receive money regardless of the number of transactions, up to €500 per transaction.

To whom and from whom can I send and/or receive money?

You can send and/or receive money to/from registered users of the service.

Which banks participate in the service?

The service is available between the participants: Piraeus Bank - National Bank - Eurobank - Alpha Bank - Optima bank - Epirus Cooperative Bank - Viva Payments - Attica Bank - Thessaly Cooperative Bank - Pancreta Bank - Chania Cooperative Bank.

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Ready to take the next step?

Facilitate your daily life by taking advantage of the online services we offer, without having to visit one of our stores.

 

Login to Piraeus e-banking
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We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

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