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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

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Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
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Digital Onboarding

SWIFT gpi

Identify at any time at which stage your payment is.
Global Payments Innovation is a SWIFT payments service that enhances the payments of participating financial institutions with additional information, transparency and execution date assurance capabilities. In addition, through SWIFT gpi Payment Pre-validation, the validity of payment data is ensured prior to completion and payment data deficiencies are addressed in a timely manner, relieving customers of time-consuming delays.

Benefits 

  • Immediate payment tracking
  • Real-time end-to-end visibility on the status of a payment transaction
  • Beneficiary’s credit account confirmation
  • Enhancement of your transactional credibility
Product details

Questions and answers

Which banks participate in the program?

Examples include ABN AMRO, Bank of China, BBVA, Banco Santander, Bank of America Merrill Lynch, Bank of New York, Citibank, Danske Bank, DBS Bank, Deutsche Bank, ICBK Bank, ING Bank, Intesa Sanpaolo, Nordea Bank, Royal Bank of Canada, Standard Chartered Bank, UniCredit, etc. 


View the participating banks here
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Ready to take the next step?

Facilitate your daily life by taking advantage of the online services we offer, without having to visit one of our stores.

 

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Product details
Operation of the service
Piraeus Bank has integrated the gpi innovation into its infrastructure, so that all payments that meet certain conditions are characterized as gpi payments, regardless of the channel of execution (branch, Piraeus e-banking). They are identified by a unique transaction reference, the gpi reference, valid until the beneficiary’s account credit.

The information for a SWIFT gpi payment, regarding its processing status and the final beneficiary's credit account, is available provided that the payment has been sent via SWIFT and the banks involved (intermediary banks, beneficiary's bank) participate in the SWIFT gpi service.
Payment tracking
The service is available through Piraeus web banking.

With the GPI tracking tool via Piraeus web banking, you may track your payment at all times by using the unique transaction code to receive status updates and confirmation when it has been completed and finally credited to the beneficiary's account.

This capability is possible due to the GPI reference entry in the Transfers menu, by selecting Payments Management and then GPI Tracking. You may get the unique payment code by visiting the Transfers menu, selecting Payments Management and checking the Outgoing Transaction Details in the "GPI Reference" field.

The GPI Tracking tool can be used either for a payment that you have sent as an issuer, or for a payment that you expect the money as a beneficiary, just by using the unique payment code and provided that this payment is marked gpi.

If you wish speed in the execution of your payments, gpi ensures faster and prioritized payments processing from all participating banks within their cut off time.

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

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