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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

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Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
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Digital Onboarding

SWIFT gpi service

Track your payments from execution to final credit of the beneficiary.
23 May 2024 | 3'

Definition of Global Payments Innovation

Global Payments Innovation is a SWIFT payments service that introduces new innovations to the payments industry, enriching the payment transactions of the participating financial institutions, with extra information, transparency and execution date’s assurance.

In addition, through SWIFT gpi Payment Pre-validation, which ensures valid verification of payments' details before execution, the time of completion of incoming transactions is drastically reduced, as payment data deficiencies are resolved in a timely manner, relieving customers of time-consuming delays.

The way Global Payments Innovation works

Piraeus Bank has integrated the gpi innovation in its infrastructure, so that all payments that meet certain conditions are characterized as gpi payments, regardless of the execution channel (branch, Piraeus e-banking). Gpi payments are marked by a unique transaction reference, the gpi reference, which follows them in all their processing stages up to the beneficiary's account credit.

The information for a SWIFT gpi payment is available in all the processing stages end-to-end, provided that the payment has been sent via SWIFT and the banks involved (intermediary banks, beneficiary's bank) participate in the SWIFT gpi service.

Track your business payment

The service is available via Piraeus web banking.

With the GPI Tracking tool, you may track your business payment at any time, by using the gpi reference, and receive status updates of your payment through all processing stages. You can use it for a business payment that has been initiated by you as a payer, or for a payment that money is expected to be received by you as a payee. A prerequisite is that your payment has been marked gpi and the payment’s gpi reference is at your disposal.

Fill in the gpi reference in the menu Transfers > Payments Management > GPI Tracking.
Look for the unique payment reference in the Transfers > Payments Management > Outgoing transaction details in the "gpi reference" field.

If you wish speed in your business payments, gpi ensures faster and prioritized payments processing with end-to-end tracking from all participating banks within their cut off time.

Benefits

  • Immediate tracking of your business payments.
  • Real-time end-to-end visibility on the status of your payment transactions.
  • Faster and prioritized business payments processing.
  • Suppliers’ and partners’ credit account confirmation.
  • Enhancement of your transactional credibility.
  • Organized management of your business obligations.

Participating banks

Indicative examples are ABN AMRO, Bank of China, BBVA, Banco Santander, Bank of America Merrill Lynch, Bank of New York, Citibank, Danske Bank, DBS Bank, Deutsche Bank, ICBK Bank, ING Bank, Intesa Sanpaolo, Nordea Bank, Royal Bank of Canada, Standard Chartered Bank, UniCredit, etc.

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We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

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