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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Transaction security - alerts

Receive timely information on every activity of your account by choosing the notification method that suits you.
The Piraeus alerts for businesses notify you via SMS, email or phone of any activity in your company's accounts, cards or stock exchange portfolio the exact moment it happens. They remind you of scheduled payments for your business and send notifications for certain changes in your portfolio that you specify. The alerts are set up easily and are based on your preferences. The service is available 24/7.

Benefits

  • Better control of your business finances
  • Adjust your settings easily
  • Regular updates on your scheduled payments
  • Flexibility in the type of notifications
  • 24/7 service
Product details
  • Features
  • Settings
Control of your finances

The Piraeus alerts for businesses allow you to closely monitor your company's portfolio and cash equivalents directly. This offers you the major advantage of controlling your company's finances:

  • You are notified of any activity or transactions in your company's accounts or cards the exact moment they happen
  • You find out the accounting balance of your business accounts as soon as it changes
  • You receive notifications every time your business credit card bills are issued. This way you know right away how much you owe for the coming month
  • You are notified if there is not enough available balance in your business accounts for a payment scheduled for the following day or when a scheduled payment was not carried out
  • You can evaluate your stock exchange portfolio daily and are notified of any sales/purchases made in real time
Protection
The Piraeus Alerts notify you the moment any activity is recorded in your company's account, cards or stock exchange portfolio.

If you detect a transaction you have not carried out, e.g. purchases charged to your business credit card, you can act immediately. Acting immediately is important, as you can prevent any potential risks from the fraudulent use of your personal and banking details.
24/7 service
The Piraeus alerts service stands guard for you 24/7, 365 days a year. It notifies you the moment an activity is recorded, in the manner you have chosen. All notifications are recorded in your Piraeus alerts log, which you can access at any time.
Adjusted to your needs

The alerts for businesses notify you immediately of certain changes in your portfolio that you specify:

A. Activity notifications

  • Selected activities in your business accounts, such as cash advances, money transfers, payment of debts, as well as credited remittances, interest and dividends
  • Transactions with your business credit cards
  • Transactions with your business debit cards
  • Transactions with your business prepaid cards
  • Cash advances from ATMs abroad with your business debit card
  • Changes to the accounting balance of your business accounts
  • Purchase or sale of shares

B. Regular and emergency notifications

  • Reminder about scheduled payments
  • Daily evaluation of your company's stock exchange portfolio

In addition, you can adjust the Piraeus alert for businesses settings based on your preferences and priorities:

  • Notification method
  • Notification types
  • Activation/deactivation times
  • Silent times

You can adjust the Piraeus alerts settings very easily. You can add/remove Piraeus Alerts, change their settings or deactivate the service at any time.

Notification method

Specify how you want to receive Piraeus alerts for businesses:

  • Via SMS on your mobile – at €0.15 an SMS
  • Via e-mail – without fees
  • Over the phone – at €0.90 a call, provided we have talked to you
Activation / deactivation times

You specify when you want to receive Piraeus alerts:

  • For how long you want to receive alerts
  • What times of the day you want to receive alerts (silent times)
Activating the service

To activate the Piraeus alerts for businesses you just need to have a business account with Piraeus Bank. To activate the alerts:

  • Log into Piraeus e-banking, provided you have signed up as a user
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Ready to take the next step?

A dedicated consultant will be available to support you through all steps of the process.

Tip: Prepare by looking at the required conditions and pre-approval documents you will need.

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