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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Batch-file card debits

A comprehensive solution for your customers' regular card charges.
Batch File solutions efficiently help businesses that regularly charge their customers. They significantly contribute both in facilitating your customers and recovering debts faster. They are suitable for insurance companies, telecommunications providers or other service providers.

Benefits

  • Ideal solution for recurring payments
  • Timely and faster collection of debts
  • Send files securely
Product details
Acceptable cards
Piraeus Paycenter supports payments through any Visa and MasterCard credit, debit or prepaid card. In addition, the platform supports payments using Diners and American Express cards, so that you can offer your customers multiple payment options and increase customer satisfaction by the services you offer.
Security
The file transfer is fully secured. Communication between the Bank and your business is fully streamlined.
Procedure

1. Visit a Piraeus Bank branch having the following documents:

  • A certificate of commencement of business from the tax office with any changes (showing main and secondary activities). Also accepted: printout from TAXISnet or the One-Stop-Shop service.
  • E3 form for businesses with B' category books.
  • Balance sheet/income statement, for businesses with C' category books.
  • Periodic VAT declaration (current year) or recent balance (current year).
  • Insurance certificate from IKA in force (only in cases where you request the installment payment service).

2. You receive personalized pricing based on the needs and size of your business, as well as all necessary technical details and information.

3. Your request is evaluated by epay.

4. You are informed by the branch employee about the outcome of your request, without requiring a new visit to the branch.

5. You receive the epay POS at your premises by courier.

Note:

epay services are provided to both customers and non-customers of the bank. In this case, you must become a customer of the bank, which is allowed under the current restrictions on the movement of funds.

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Ready to take the next step?

A dedicated consultant will be available to support you through all steps of the process.

Tip: Prepare by looking at the required conditions and pre-approval documents you will need.

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