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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Bank in Office

Manage your cash with the integrated "Bank in Office" system and ensure the liquidity of your business.
Piraeus Bank's "Bank in Office" service is an integrated cash management system, which aims to ensure the continuous liquidity and availability of your receipts through their immediate deposit in your bank account, without requiring their simultaneous transfer to the bank.

Key Features

  • Elimination of sleeping money
  • Zero cash-in-transit (CIT) service costs
  • Insurance of machines
  • A safer environment for employees and customers
  • Reducing the risk of theft
  • Reduction of counting time and reconciliation of funds
  • Centralised information on all liquidity
Operation
The cash management is transformed from a precarious, manual and time-consuming process to a completely secure, automated and immediate one, ensuring the minimization of your cash exposure to the risks of theft or misappropriation, the improvement of your processes, the annihilation of money transfer costs and finally the immediate availability of your funds in your bank account.

The only operational prerequisite of the Bank in Office system is the installation of a specialized cash deposit machine, which functions as a smart safe, counting the deposited money and checking for counterfeit bank notes.

The specialized software installed in the machine provides the Bank and your company with information on available liquidity, before the money is being transported to the Bank. All cash deposits into the machines are depicted in real time as deposits into your bank account.

Cash-in-transit companies are automatically and timely alerted by the Bank for the decongestion of the accumulated cash in the machine and its transportation to the Bank’s premises, without the need for your involvement.
The role of the Bank  
  • Undertakes all the tasks required for the installation and activation of the deposit machine
  • Ensures the installation of security and telecommunication systems in order to establish the on line connection of the deposit machine to the Bank systems
  • Is responsible for the Insurance of the machine, which includes third party liability, cash content and electronic equipment
  • Coordinates the programming of CIT service in days and hours that best suit the customer’s needs and facilitates the conducting of unscheduled servicing and visits if necessary
  • Provides expert support to ensure the smooth operation of the deposit machine and provide information/advice on any issue related to the Bank in Office service
  • Coordinates all tasks involved in the maintenance of the deposit machine and the respective software for the duration of the contract

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?