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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

IRIS payments service

Provide instant payments by mobile phone for freelancer professionals and sole proprietorships.

IRIS payments service allows you to receive money and make payments instantly, by using your tax identification number, mobile phone number or QR.

 

IRIS Payments

Benefits

  • Instant money transfers in Greece, without IBAN
  • Immediate money transfer and availability in your account within a few seconds
  • Acquisition of your professional IRIS payments QR for flexible management of your collections
  • Compliance with the Law regarding your legal obligation to provide instant payments

Questions and answers

How can i register for the service?

You can register to the service for:

  • professional use with your tax identification number TIN only or your tax identification number TIN and your mobile phone number as an identifier, by connecting your business bank account to which you will receive your collections
  • personal use with your mobile phone number as an identifier, by linking your personal bank account in order to receive payments

In any case, your registration can be completed via:

  • Piraeus app, by selecting Services > IRIS payments - Service Management
  • Piraeus e-banking, by selecting Purchases & Applications > IRIS Payments with mobile or TIN - Administration

In which cases can I benefit from using the service?

For professional use, you can instantly receive micropayments from your customers within a few seconds via mobile phone. At the same time, you can instantly manage your debts to your partners.

Having been registered to the service for professional use, as a sole proprietorship / freelancer professional:

  • you automatically get your own IRIS payments QR for even easier collection of your money, which you can show to your customers for scanning (from your mobile phone, business card and so on)
  • you have at your disposal in the same menu an informative document addressed to your consumers - customers regarding the acceptance of instant payments through the IRIS payments service, which you can print and post it in a visible place in your business premises.

 

The above remain available in the menu “profile / My IRIS payments QR”

In addition, for personal use you can easily pay your expenses (coffee, food, etc.) and other obligations (i.e. rent), or receive payments from your friends and family.



How much money can I daily send and/or receive?

  • You can send up to €500 per day via the Piraeus app, regardless of the number of transactions.
  • You can receive money regardless of the number of transactions, up to €500 per transaction.

To whom and from whom can I send and/or receive money?

You can send and/or receive money to/from registered users of the service.

Which banks participate in the service?

The service is available between the participants: Piraeus Bank - National Bank - Eurobank - Alpha Bank - Optima bank - Epirus Cooperative Bank - Viva Payments - Attica Bank - Thessaly Cooperative Bank - Pancreta Bank - Chania Cooperative Bank.

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Ready to take the next step?

Facilitate your daily life by taking advantage of the online services we offer, without having to visit one of our stores.

 

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We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?