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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Exchange rate risk management

Learn more about the exchange risk management products offered by Piraeus Bank.
Exchange rate risk management products are aimed at customers who wish to hedge their exposure to exchange rate risk. In some cases, other customers who wish to enter the exchange rate market aiming to benefit from the rise or drop in exchange rates may also use these products. Apart from the products listed below, there is also a large number of products available which can be tailored to suit the individual needs of each customer.

Benefits

  • Better management of your exchange needs
  • Hedging exchange risk
  • Wide product range for your specific needs
  • Position in the exchange market
Product details
  • FX Forward
  • Flexible Forward
  • Forward Plus
  • FX Swap
  • FX Call / Put Option
FX Forward
FX Forwards are bilateral agreements that contractually bind two parties to exchange an amount from one currency to another at a predetermined exchange rate and at a future date. This way the product offers customers the option of locking in a specific exchange rate. FX Forwards are a common practice used to hedge and fully protect against exchange rate risk due to the convenience in carrying out the transaction, the future principal swap and the flexibility in choosing the delivery date.
Features
  • Minimum transaction amount: €30,000 or the equivalent in foreign currency
  • Currencies: all main currencies
  • Signing of ISDA Master Agreement
  • Signing of MiFID agreement
  • Conditional existence of relevant credit limits extended by the bank
  • Conditional margin requirement
  • Taxation: varies per customer type
Key Information Document (KID) – FX Forward
Flexible Forward
Flexible Forward transactions allow partial settlement of an agreed amount whenever a customer wishes up to the settlement date, at a predetermined exchange rate. They offer all the benefits of an FX Forward (i.e. protection against exchange rate risk, flexibility in choosing the amount, exchange rate and settlement date, convenient execution). They also give customers the option of covering potential liabilities/inflows in foreign currency within a specified period at the same predetermined exchange rate. The predetermined amount must be fully settled by the settlement date.
Features
  • Minimum transaction amount: €150,000 or the equivalent in foreign currency
  • Maximum number of settlements: 10 – depending on the transaction amount
  • Currencies: all main currencies
  • Signing of ISDA Master Agreement
  • Signing of MiFID agreement
  • Conditional existence of relevant credit limits extended by the bank
  • Conditional margin requirement
  • Taxation: varies per customer type
Key Information Document (KID) – FX Flexible Forward
Forward Plus
It is an exchange rate risk hedging product. Forward Plus transactions offer the option of improving the terms under certain conditions. They offer all the benefits of an FX Forward (i.e. protection against exchange rate risk, flexibility in choosing the amount, exchange rate and settlement date, convenient execution). They also give customers the option of participating in a potentially more favourable exchange rate shift under certain conditions. Specifically, an exchange rate is agreed upon from the beginning. This rate is the worst rate at which an exchange rate may be converted in the future. At the same time, the customer may benefit from a potentially favourable exchange rate shift, provided this shift will not go over/under a specific level throughout the predetermined period.
Features
  • Minimum transaction amount: €200,000 or the equivalent in foreign currency
  • Currencies: all main currencies
  • Signing of ISDA Master Agreement
  • Signing of MiFID agreement
  • Existence of relevant limit extended by the bank
  • Conditional margin requirement
  • Taxation: varies per customer type
FX Swap

FX Swaps are agreements between two parties who swap one currency for another at a value date of 2 working days, but also agree to reverse the swap at a future date.
The currency swap is carried out at the spot exchange rate, while the reverse swap at the forward rate, since this encompasses the interest rate difference between the two currencies. Liquidity in one currency is converted into another for a period of time, without any exchange rate risk.
FX Swaps are a common financing practice when:

  • customers have funds in a currency other than the one they need and
  • don't want to take on the exchange rate risk
Features
  • Minimum transaction amount: €200,000 or the equivalent in foreign currency
  • Currencies: all main currencies
  • Signing of ISDA Master Agreement
  • Signing of MiFID agreement
  • Conditional existence of relevant limit extended by the bank
  • Conditional margin requirement
  • Taxation: varies per customer type
FX Call / Put Option
FX Options are agreements which give owners the right, but not the obligation, to buy (call option) or sell (put option) a currency for another at a future date and at a specific exchange rate (strike price). The call option gives buyers the option to buy a specific amount of a currency at a specific exchange rate (strike price). On the other hand, call option sellers must sell the currency at the same price, provided the seller requests it.
Features
  • Minimum transaction amount: €300,000 or the equivalent in foreign currency
  • Currencies: EUR, USD, GBP, JPY, CHF, RON, AUD, CAD
  • Signing of Derivative Products Contract
  • Signing of MiFID agreement
  • Conditional existence of relevant limit extended by the bank
  • Taxation: varies per customer type