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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Interest rate risk management

Learn more about the interest rate risk management solutions offered by Piraeus Bank.
Interest rate risk management products are aimed at customers who wish to hedge their exposure to interest rate risk. In some cases, other customers who wish to enter the interest rate market aiming to benefit from the rise or drop in interest rates may also use these products. Apart from the products listed below, there is also a large number of products available which can be tailored to suit the individual needs of each customer.

Benefits

  • Better management of interest rate needs
  • Compensation for interest rate risk
  • Wide product range for your specific needs
  • Position in the interest rate market
Product details
  • Interest Rate Swap
  • Cross Currency IRS
  • Forward Rate Agreement
  • Interest Rate Cap
  • Interest Rate Floor
Interest Rate Swap
Interest Rate Swap (IRS) is a bilateral agreement to exchange regular interest rate payments for a specific nominal amount and for a specified period of time. One counterparty receives fixed interest rate payments and makes variable interest rate payments, while the other does the opposite. IRS is used to convert one type of interest rate liability into another (e.g. variable rate loan to fixed rate loan). This permits customers to better manage interest rate needs, depending on the existing interest rate environment.
Features
Cross Currency IRS

Cross Currency IRS (CCIRS) is a bilateral agreement to exchange interest rates of differen currencies. One counterparty pays the interest accrued by applying the interest rate of one currency over a principal denominated in that currency, while the other party pays the interest amount arising from implementing the interest of the other currency over a principal denominated in the other currency. The exchange rate of the two currencies is agreed when the transaction commences and it specifies the nominal values of the principals.
The swapped interest rates can be:

  • both variable
  • both fixed
  • one variable and one fixed

There are CCIRS cases when it is agreed to swap principal both in the beginning and at the end, or only at the end. In addition, if the agreement relates to principals that decrease over the life of the product (amortisation), then interim principal swaps may take place at a given exchange rate, agreed upon from the beginning.

Features
  • Minimum transaction amount: €1,000,000 or the equivalent in foreign currency
  • Currencies: EUR, USD, CHF, GBP, JPY
  • Signing of Derivative Contract
  • Signing of MiFID agreement
  • Existence of relevant credit limits extended by the bank
  • Conditional margin requirement
Forward Rate Agreement
Forward Rate Agreement (FRA) is an interest rate risk management tool that allows customers to agree today on an interest rate for a future loan or deposit at a specific future time period, without exchanging any principal apart from the interest rate difference. This product offers customers the option to fix in an interest rate for a loan or deposit. At the beginning of the future period (Settlement Date), the interest rate agreed upon between the Bank and the customer (FRA interest rate) is compared to the current market interest rate (the one that will apply in the market at the beginning of the future period and for a period equal to the FRA period). If there is a difference, it is calculated. The interest rate difference arising may either be paid by the Bank or by the customer. The one party has to pay the interest rate difference to the other at the beginning of the future period.
Features
  • Minimum transaction amount: €500,000 or the equivalent in foreign currency
  • Currencies: EUR, USD, CHF, GBP, JPY
  • Signing of Derivative Contract
  • Signing of MiFID agreement
  • Existence of relevant credit limits extended by the bank
  • Conditional margin requirement
Interest rate cap transactions
Interest Rate CapInterest Rate Caps are option contracts that offer buyers the option of protecting themselves against rising interest rates, while benefiting if the interest rates possibly drop. If the interest rates exceed the cap rate, the buyer exercises the option and receives the difference between the cap and the current interest rate. This way they lock in a high interest rate. At the same time the seller of the option (e.g. the Bank) must pay the interest rate difference if the current interest rate is higher than the agreed cap rate. Interest Rate Caps can be used to hedge the interest rate risk arising from variable rate loans.
Features
Interest Rate Floor
Interest Rate Floors are option contracts that offer buyers the option of protecting themselves against falling interest rates, while benefiting if the interest rates possibly rise. The seller of the option (e.g. the Bank) must pay the interest rate difference if the current interest rate is lower than the agreed floor rate. Consequently, the buyer of the floor option (e.g. the customer) locks in a low interest rate. If the interest rates drop below the floor rate, the buyer exercises the option and receives the difference.
Features
  • Minimum transaction amount: €1,000,000 or the equivalent in foreign currency
  • Currencies: EUR, USD, CHF, GBP, JPY
  • Signing of Derivative Contract
  • Signing of MiFID agreement
  • Existence of relevant limits extended by the bank
  • Premium payment for floor purchase