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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

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Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
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Digital Onboarding

Recovery & Resilience Fund

See the Recovery and Resilience Fund (RRF) loans that are intended to finance your investments.
Piraeus Bank aims to strengthen Greek businesses by focusing on the green transition, digital transformation, extroversion of businesses and the creation of new jobs.

Five pillars

  • Green transition
  • Digital transformation
  • Innovation - research & development
  • Business scale up
  • Extroversion
Product details
Key directions and pillars of the RRF
The amount of financing of the investment project from the RRF is calculated according to the budget of eligible investment costs in the five pillars, as well as the coverage of specific criteria per pillar.T
The National Recovery and Resilience Plan with total investment funds of €31,2 billion includes a set of reforms and investments consisting of two parts: investment loans and grants. In particular, the RRF consists of:

Four (4) pillars regarding grants

Grants 18,4 billion €
Green transition 6,2 billion €
Digital transformation 2,2 billion €
Employment, skills and social cohesion 5,2 billion €
Private investment and transformation 4,9 billion €

Five (5) loan directions

Loans 12,7 billion €
Green transition 4,9 billion €
Digital transformation 2,6 billion €
Extroversion 3,2 billion €
Business scale up 0,7 billion €
Innovation (R&D) 1,3 billion €

The Recovery and Resilience Plan contributes to Greece’s green transition and aligns with the priorities of the European Green Deal, the 2030 climate targets and the goal for climate neutrality by 2050 “fit for 55%”, by allocating in total 37,5% of the estimated cost to climate actions.

The NRRP contributes to Greece’s digital transformation by devoting in total 23.26% of the estimated cost to digital objectives and it reflects the specific goals and structured action plan of the national digital transformation plan.
Investment financing scheme
The loans of the Recovery and Resilience Fund will finance investment projects which will be co-financed with a bank loan of up to 50%. Investor should note that a minimum 20% equity participation of the investment plan is required.

Funding structure

30% - 50%  Commercial loan 
30% - 50% RRF loan
20% Equity (up to 10% contr. in kind)
  • The RRF framework poses no limitation regarding loan mechanics and characteristics. Loans can be structured as regular, bond or, in specific cases, syndicated loans.
  • RRF and commercial loans have identical terms, in every aspect, excluding pricing.
  • RRF Loan pricing 0,35%*, potentially limited by EU state aid rules.
  • Loan tenure 3 to 12 years.

* RRF Loan Pricing is yet to be formally announced by the governing body.

Eligible expenses

Indicative expenses in the five basic pillars

Green transition

  • Building and infrastructure energy efficiency improvement
  • Recycling and waste management
  • E-mobility (vehicles & infrastructure)
  • Investment in renewable energy production systems from renewable sources (solar, wind, etc.)
  • Net-metering investments (renewable energy for self-consumption)

Digital transformation

  • Business digitization investments
  • Hardware and software expenses
  • Software as a Service
  • Consulting expenses
  • Employee training

Extroversion

  • Business infrastructure
  • Construction of new infrastructure
  • Modernization of existing infrastructure
  • Upgrading storage infrastructure
  • Strengthening of services offered
  • Including Hospitality and Tourism sector

Business scale up

  • Investment needs following M&As
  • Expenses relating to business model migration of merged entities
  • Employee training and culture harmonization related expenses

Innovation (R&D)

  • Promotion of Research & Development
  • Installation of new and innovative systems and techniques
  • Business reorganization
  • New product and services related R&D expenses

Eligible expenses and prohibited sectors

Indicative eligible expenses

Assets (tangible - intangible)

  • Land acquisition (up to 30% of BP’s eligible expenses)
  • Buildings (purchase / construction / modernization)
  • Equipment (purchase / construction / modernization)
  • Transportation means
  • Intangibles (purchase / usage)

Operating expenses

  • Travel
  • Third party services
  • Consumables
  • Other operating costs: communication, energy, maintenance, rent, insurance, etc.

Cost of Capital: construction period interest

Working capital*: expenses relating to raw material or merchandise, VAT

Marketing & Promotion*

* Working Capital and Marketing expenses up to 30% of BP’s eligible expenses.

Indicative excluded activities

  • Arms & ammunition: research & development, production, trade.
  • Tobacco: cultivation, manufacturing, distribution and trade.
  • Gambling: including software used for gambling and relevant internet activities.
  • Real Estate: projects that are not part of BP compatible with RRF targets – real estate intended for sale.
Investment plan submission steps

Business plan preparation

1. Submit the investment plan

Gather the required documents and supporting materials of the investment plan.

2. Evaluation

The eligibility of the investment plan is evaluated by Piraeus Bank, where its examined:

  • Investment plan completeness.
  • Business borrowing eligibility from the RFF.
  • The eligibility of the investment plan according to the excluded activities and the eligible expenses.
  • Eligible investments have a positive net present value.

The final decision for financing is made, based on the internal Bank credit policies.

3. Evaluation report submission

The bank submits to the independent auditor both the loan application file of the company and the summary report that includes the conclusion of its pre-evaluation.

The independent auditor then conducts a thorough eligibility audit of the investment plan and submits its evaluation report back to the bank.

4. Final approval

The bank confirms or revises its initial approval, according to the report of the independent auditor and:

  • either proceeds with the implementation of its initial pre - approval or
  • requests from the investor additional supporting documents and/or clarifications and for any modifications of the investment plan, in order to repeat the evaluation process again

5. Implementation

Final Approval by the bank and financing of the investment plan.