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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Approval workflows

Manage your transaction approvals securely through Piraeus Business e-banking.
The transaction approval process becomes more flexible so that you can set different parameters for the execution of your transactions by one or more authorised users, depending on the amount and type of transaction.

Benefits

  • Configurability per user and transaction
  • Complex approval mechanism requiring actions from multiple users
  • More security in transactions with user authentication
Product details
Customisation per user and transaction

When you subscribe to the service, we will assist you to set up the access and administration parameters per user and transaction via Piraeus e-banking:

  • Access and user rights per user, such as monitoring of balances
  • Performance of specific transactions or just entry of transactions to be approved by another authorised user
  • Option of hiding products with in the portfolio such as hiding your company’s investment portfolio from specific users
  • Different approval level per user and transaction type
  • Different monetary limit per transaction and per user combination
User combination for performing transactions

To complete monetary transactions, you may set a condition for actions by a combination of authorised users. This approval mechanism requires actions by multiple users with different approval levels:

1. The first users log into Piraeus Business e-banking. They may enter the details of the transaction, but cannot complete it with out approval by the rest of the users you have specified.

2. Each of the rest of the users logs into Piraeus Business e-banking. They will view a pending transaction in their messages. They will check the details of the transaction and the person who entered it. They will either approve or reject the transaction. This action may be performed either via the Piraeus Business web banking service or via the Piraeus Business app.

3. The transaction will be performed after all the users in the combination have approved it.

Combination of two factors for identity authentication
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Ready to take the next step?

A dedicated consultant will be available to support you through all steps of the process.

Tip: Prepare by looking at the required conditions and pre-approval documents you will need.

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