Collections via a Call Center

VirtualPOS solutions are available through both the web page and web services. This way the call centre collection service may be integrated into:

• The business’ custom-made applications or applications manufactured by third parties
• CRM applications
• ERP platforms, ticketing/reservation
• Other systems

Upon completion of the transaction you will receive a notification. The service is suitable for use by hotels, small tourist accommodation, boat and car rental companies, etc.

1. Visit a Piraeus Bank branch having the following documents:

• A certificate of commencement of business from the tax office with any changes (showing main and secondary activities). Also accepted: printout from TAXISnet or the One-Stop-Shop service.
• E3 form for businesses with B' category books.
• Balance sheet/income statement, for businesses with C' category books.
• Periodic VAT declaration (current year) or recent balance (current year).
• Insurance certificate from IKA in force (only in cases where you request the installment payment service).

2. You receive personalized pricing based on the needs and size of your business, as well as all necessary technical details and information.

3. Your request is evaluated by epay.

4. You are informed by the branch employee about the outcome of your request, without requiring a new visit to the branch.

5. You receive the epay POS at your premises by courier.

Note:

epay services are provided to both customers and non-customers of the bank. In this case, you must become a customer of the bank, which is allowed under the current restrictions on the movement of funds.