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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Extranet alternative associate network

Find out about the advantages of working with Piraeus Bank.
Piraeus Bank develops alternative associate networks through partnerships with businesses. These networks complement and enhance the distribution and promotion of the Bank’s banking products and services.

Read the information about the ideal Extranet associates, the stages of distribution and sale of products and services. See also how Piraeus Bank supports the operation and performance of the alternative partner network through a specialised computer application.

Benefits of cooperation

  • Priority in processing & responding to applications
  • Constant information about new products that fit your customers' profiles
Product details
Extranet associates

Piraeus Bank Extranet is suitable for:

  • Consultancy businesses: accountants/tax experts, real estate brokers, business consultants, etc.
  • Businesses promoting financial products: insurance, banking, investment products, etc.
  • Other businesses that contact potential customers for our products: building constructors, equipment suppliers, photovoltaic system installers, etc.
Scope of partnership

Our associates complement the sales and distribution network for our products and services at three stages:

Presale

  • They promote Piraeus Bank products and services and distribute brochures to their customers
  • They offer detailed and accurate information to their customers about our products and services, as well as their features and competitive advantages

Sale

  • They collect all necessary supporting documents for each product
  • They file the application through an installed computer application and make sure the customer signs the application form

Close of sale

  • They send the applications online and forward the files with the supporting documents to the Piraeus Bank approval center, indicating the customer’s preferred branch
  • They treat all information acquired during the process as confidential and maintain banking secrecy
IT support

We support the operation of the alternative associate network and facilitate its implementation through a dedicated IT application:

  • For all promoted products the application is filed online and sent from the premises of the alternative network directly to the competent Piraeus Bank approval centres
  • The fees associated with these networks are monitored
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Ready to take the next step?

A dedicated consultant will be available to support you through all steps of the process.

Tip: Prepare by looking at the required conditions and pre-approval documents you will need.

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