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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

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Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
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Digital Onboarding

Agricultural Debt Recovery

Collect agricultural accounts receivable with the automated batch debits service.
The automated batch debits service allows you to collect agricultural accounts receivable based on the two-way relationship you have with growers, your members and associated bodies.

Benefits

  • Time saving
  • Reduction of overheads
  • Data control and transaction security
  • Following up debt recoveries
Product details

Questions and answers

How are debits applied?

To collect monies using the service, you first need to generate an accounts receivable file in electronic format, with the details of the amounts you want to collect. Piraeus Bank’s Payments System will provide details about the structure this file needs to have.

Then simply send your file with debt recovery instruction data to Piraeus Bank’s Payments System.

Once that is done, submit a list of the data in the electronic file to your local branch, along with the debit instructions for the accounts and a cover letter which contains your instructions about how collections are to be made.

Processing the debit file

Piraeus Bank then checks the structure of the file you sent, accepts it, and uploads it to its Payments System. If the data or structure of the file generates a system error, you will be notified immediately so as to make the necessary changes. Agricultural debts from holders of other Piraeus Bank accounts can then be immediately collected on the same day as the instruction was given to the Bank.

Generate a file with the details of all debts you want to collect using the file structure the system requires.
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Ready to take the next step?

A dedicated consultant will be available to support you through all steps of the process.

 

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Product details
Recover debts from growers / members
  • You can automatically collect monies owed by applying direct debit instructions to the accounts of beneficiaries and then automatically crediting the corresponding amounts to your account
  • The service allows you to give numerous direct debit instructions in a streamlined fashion, based on the accounts receivable shown in the electronic file you provide us with
  • Debt collection files are processed in parallel with payment files and cross-checks are carried out on the data in the files being processed in each case
Low cost
Use this service to batch manage accounts receivable from debtors arising from your business activities. Significantly cut down on the time spent processing and checking accounts receivable, and the cost of managing and chasing up debt collections.
Security
The batch debits service automatically checks the data in the file to ensure that the IBAN accounts are valid and that they match the stated beneficiaries to ensure that details match. If invalid accounts are identified as part of these checks, you are automatically notified about the results.

The online checks performed when transactions are being entered into make transactions safe and also make it easier for you to get information about debts that were in fact collected.
Immediate updates
After each file is processed, we send information about the transactions that were in fact entered into. Information is sent in the form of electronic response files that include overall and specific data about each amount collected.

Electronic response files are easy to process and are supported by the software applications used by customers to monitor their accounts receivable.

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?