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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Piraeus Τourism 360°

Ensure the growth and better management of your tourism business.
Recognizing the specific needs of your business, we created Piraeus Tourism 360°, which offers modern products and services to those of you operating in the tourism sector.

Benefits

  • 50% discount on application fees for term loans
  • Up to 90% discount on incoming transfers (STP)
  • Flexible financial tools to support investment projects and liquidity
  • Daily business rewards through Yellow Business
Product details
  • Business development
  • Business management
  • Insurance solutions
  • Strengthening competitiveness
Financial solutions and services

Discover financing tools that fit your business growth and development plans of your business and take advantage of:

Financial tools:

  • 50% discount on application fees for term loans
  • Piraeus Open Business Working Capital POS*: The flexible financial tool, linked to the company’s epay POS* transactions.
  • Contemporary financial tools in collaboration with European and National Organizations, for the daily operation of the business, its premises renovation, and digital transformation or green transition.
  • Business E-loan: The liquidity you need for your business, online, any time and with safety, from anywhere, without visiting a branch.
  • New, specialized financing solutions for the “green” business growth:
  • 20% discount on Letters of Guarantee issuance
  • "Integrated Support Framework" for companies that have already joined subsidized programs (eg Recovery and Resilience Fund, Development Law, etc.)
  • Support from a specialized business advisor of the Bank
Notes
*Exclusively for Euronet Merchant Services (“epay”) Points Of Sale (epay POS) and e-POS (epay eCommerce). Piraeus Bank cooperates with the EURONET MERCHANT SERVICES (EMS epay) Payment Institution for the distribution, through its network, of EMS epay products and services, regarding the acceptance and settlement of card payments.

PIRAEUS TOURISM 360° is available to Small and Medium Enterprises that are active in the sector of Tourism.

The products and services of The products and services included in Piraeus TOURISM 360° and special pricing, where applicable, can be reviewed annually, every 01/04 and 01/10
Daily cash flow management

In order to control your cash flows through a single point, open a Business Sight Account (for legal entities) or a Commercial Account (for sole proprietorships & freelancers) and get access to a series of benefits and discounts:

  • 50% discount of check book
  • Free of charge checks’ processing
  • 50% discount on the service "Exchange to be collected"
  • up to 90% discount* on inbound remittances (STP)
  • 30% discount* on outgoing remittances through the Branch Network

    *The discounts are valid for Legal Entities regardless of the amount & for Physical Entities on amounts > €5.000

  • Free access to Piraeus e-banking
  • Free payroll execution and additional benefits to your employees through our products and services.
  • Free issuing of the Business Debit Card (Valid only for new issues)
  • Free subscription for the 1st year on Corporate Credit Cards
  • Preferential pricing for the integrated Bank in Office cash management service, where you can deposit your receipts online to your bank account 24 * 7 via the depository facility at your place.
Card acceptance and clearing services in physical or online shops

Furthermore, you have access to card acceptance and clearing services carried out in physical or online stores (epay POS, epay eCommerce) in cooperation with EURONET MERCHANT SERVICES PAYMENT FOUNDATION (“epay”). Benefit from:

Solutions for the physical store:

  • Personalized pricing for your business according to the type of business and growth perspective.
  • Support of interest-free installments for your customers
  • DCC (Dynamic Currency Conversion) service support, with a commission refund of 1% on DCC turnover for transactions with non-euro issued cards, while your customers pay directly in their country's currency.
  • Ability to accept transactions with Visa, Mastercard & Union Pay cards.
  • Alternative payment methods such as Apple Pay, Google Pay, Garmin Pay through epay POS terminals
  • Ability to accept China Union Pay cards at a very competitive fee.
  • Additional flexibility with the SoftPOS application, which allows your Android mobile to function as a terminal.

 

Solutions for the e-shop:

  • Provision of epay eCommerce electronic collection services to support Internet sales, with multiple ways of connecting depending on the capabilities and needs of your eshop (redirection, iFrame, web service)
  • One-click Pay (tokenization) for quick payment completion, without typing the card details in repeated transactions.
  • Support of card transactions over the phone, with the epay by Link service.
  • Multicurrency services for e-shops aimed at markets outside the Eurozone, with support for dozens of foreign currencies.

Boost your daily liquidity with AllWeekPay. The new payment facility from epay, which ensures that the funds from your customers' card transactions are available in your bank account the very next day early in the morning, even on weekends & holidays.

In addition, businesses maintaining cooperation with epay for the support of interest-free installments, have the option of their discounting by Piraeus Bank.

Payments acceptance by debiting the bank account of your customer, using IRIS online payments service whether they are Piraeus Bank customers or not.

Now, your cash register and POS become one with the “all in one solution”, from epay in collaboration with Primer Software, which offers you:

  • Issuing receipts for retail transactions directly from the epay terminal (Android A920 Pro) without additional software or equipment
  • Smooth transition to the mandatory POS Interface with your Cash System
  • Instantly available data with a search from eΤαμειακή application
  • Economical and environmentally friendly payment solution, with the possibility of digital proof and without additional equipment
  • Support offline operation in case of weak connection and possibility to use barcode scanner with a simple download from Android Store of epay POS.
Notes
PIRAEUS TOURISM 360° is available to Small and Medium Enterprises that are active in the sector of Tourism.

The products and services included in Piraeus TOURISM 360° and special pricing, where applicable, can be reviewed annually on 01/04 and 01/10.
Secure your business
Discover the unique insurance solutions offered by Piraeus Financial Holdings in collaboration with leading Insurance Companies, that fit companies active in the sector of tourism, such as contemporary insurance products for Hotels, Rooms to let, Restaurants/Café, Tourist offices and Tourist Shops.

Piraeus Financial Holdings SA, as an insurance intermediary, carries out the distribution of insurance products, in the name and on behalf of the insurance companies with which it cooperates.

For every insurance need you might have, we have the right solution. Specifically:

My Business (Business Property Insurance)
Insurance program in collaboration with ERGO Insurance Company, which ensures the unobstructed operation of your Business with effective coverage against crucial risks it may need to face like fire, earthquake, weather conditions, theft.

My Business Liability
Insurance program in collaboration with ERGO Insurance Company that covers your mandatory by law Business Liability, as well as your employees’. The program offers coverage against claims (Bodily injuries/ Death or/and material damages) that may happen to third parties, including food poisoning, due to the usage or the operation of your business facilities.

Business Liability for Tour Operator
Integrated insurance program for Business Liability in collaboration with INTERAMERICAN Insurance Company, that covers you in case of wrong acts or omissions during your professional practice, that can reverse the smooth execution of a scheduled trip.

Immediate Medical Assistance
Personal assistance program in collaboration with INTERAMERICAN Insurance Company, that ensures prompt and effective assistance, for your clients, in case of urgent health incidents due to accident or sudden illness. Also, it provides coordination, coverage and effective completion of their medical transportation.
Notes
PIRAEUS TOURISM 360° is available to Small and Medium Enterprises that are active in the sector of Tourism.

The products and services included in Piraeus TOURISM 360° and special pricing, where applicable, can be reviewed annually on 01/04 and 01/10.
Yellow Business

Discover the specialized programs for business competitiveness enhancement, offered exclusively by Piraeus Bank.

Yellow Business1, a daily Reward Program for small businesses and professionals

Join Piraeus Bank Yellow Business and collect yellows & enjoy exclusive offers* from Program partners, such as:

Register now to the reward program by getting Piraeus Bank Business Debit or Business Credit Card and collect yellows through:

  • Piraeus Bank corporate cards participating in the Program,
  • business loans,
  • payroll package,
  • Piraeus Business e-banking and Piraeus Business app

The yellows you earn can be redeemed through the Program Partners.

*The exclusive offers are dynamic as they are regularly renewed.

1 Condition for inclusion in Yellow Business is the registration in Yellow and the possession, in case of small business and professionals, of a Business Credit or Business Debit Card, while, in the case of a company / Legal Entity, a Business Debit Card.

"Psonizostigeitonia"

"Psonizostigeitonia" a program that supports small businesses in collaboration with the Hellenic Confederation of Trade and Entrepreneurship (ESEE).

Join the innovative program ‘Psonizostigeitonia’, that dynamically supports small businesses and the local economy of each neighborhood throughout Greece.

By joining ‘Psonizostigeitonia’, you become part of a growing community and enjoy a range of benefits, free of charge, such as:

  • Promotion of your business through psonizostigeitonia.gr and other promotional means of the program.
  • For members of “Yellow Business”, discounts and privileges from the programs’ business partners, as well as the option for your customers to redeem yellows though ePay POS2.

In order to let your customers know that your business participates in the ‘Psonizostigeitonia’ program, we provide you with relevant marketing material.

2 Exclusively for Euronet Merchant Services Points Of Sale (epay POS) and e-POS (epay eCommerce). Piraeus Bank cooperates with the EURONET MERCHANT SERVICES (EMS) Payment Institution for the distribution, through its network, of EMS products and services, regarding the acceptance and settlement of card payments.

Notes
PIRAEUS TOURISM 360° is available to Small and Medium Enterprises that are active in the sector of Tourism.

The products and services included in Piraeus TOURISM 360° and special pricing, where applicable, can be reviewed annually on 01/04 and 01/10.
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Ready to take the next step?

A dedicated consultant will be available to support you through all steps of the process.

Tip: Prepare by looking at the required conditions and pre-approval documents you will need.

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