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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
    Once the application is approved, you sign the contract documents with an approved electronic signature
    The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

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Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
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Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Online application for a loan

Get a consumer loan without visiting a store.
23 May 2024 | 3'

Loan application procedure

The online application is made through Piraeus e-banking if you are a registered user.

If you do not already have Piraeus e-banking codes, you can easily and quickly obtain them here.

Steps

1. Apply via Piraeus e-banking

  • In Piraeus e-banking from the menu Loans & Loans > e-loan
  • In the Piraeus app from the menu Loans > Apply for e-loan

2. Configure your loan by selecting the amount and repayment term you want to see the loan installment and repayment terms.

3. Confirm the information requested, attach the necessary documents, send the application for processing by the bank and you will receive the application form in your e-mail. Submit your application

4. The bank is proceeding immediately with its assessment. You will receive a notification of the result via SMS and Piraeus e-banking.

*The loan is granted based on the bank's current credit criteria.

5. If your application is approved, from the "Remote signing" section, sign the loan agreement with an approved electronic signature for which an approved single-use electronic signature certificate is required. This is provided to you at no charge by an approved trust service provider that works with the bank.

6. The signed terms are sent to you by e-mail from the bank. You can access the files also from Piraeus e-banking.

7. The disbursement of the loan is carried out on bank working days from 8.00 a.m. to 8.00 p.m. The money is automatically credited to the account you have selected when you apply.

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?