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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

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Digital Onboarding

Submission of documents

Now you can submit your documents easily online.
How does the service work?Who does the service concern?
23 May 2024 | 3'

How does the service work?

1. You view and process the requests you have received from the bank for which you have outstanding documents to send.
2. From the menu select Purchases & Applications > Documents Submission  and attach the required document or reject the request.
3. You can see the history of your requests.
4. You are informed about the progress of the document request and its acceptance or not by the bank, via the Piraeus e-banking and by e-mail.

Who does the service concern?

The service is available to all Piraeus e-banking users.

More articles

Piraeus articles

Banking opportunities for Greeks abroad

Everyday banking

At Piraeus Bank, our priority is to provide substantial support and service to our customers, regardless of their place of residence. Especially for those of you, who live outside Greece and wish to retain the bond and economic activity with the country, we designed products and procedures that facilitate your everyday banking. Furthermore, through a simple wizard you may find all the necessary documents and steps you will need to follow, in order to start a banking relationship in Greece.

Read more

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

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