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If your card has been lost or stolen, or if you have suspicious activity on your account, please follow the link.

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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Individuals Business
Don’t have e-banking yet? Apply for online banking
New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Digital Onboarding for businesses and professionals

Your business relationship with the bank starts with your mobile phone.
Digital Onboarding for Small Businesses and Professionals

Become a Piraeus Bank customer within minutes

Get a Business current account, a Piraeus Business Debit card and Piraeus e-banking, wherever you are, without visiting a branch, easily and securely. 

Download Piraeus app and select "register" to take the first step towards your new business banking relationship.

Your bank, always with you

Piraeus Business app
e-banking
Piraeus phone banking
ATM Map

The New Piraeus Business app is here.

The updated “Piraeus Business app” is now available and it is specially designed for businesses. We are welcoming you to our digital leading-edge world of business banking! Manage your business wherever you are easily and securely. Make payments, approvals, transfers and more from your mobile.

The “Piraeus Business app” is available at App Store and Google Play Store.

App StoreGoogle Play

Piraeus Bank's e-banking service

Using Piraeus e-banking you can carry out your transactions 24/7 hours a day, in a convenient way from the comfort of your desktop wherever you are.

 

  • Better control of your finances
  • Create your savings goals
  • Track your expenses
  • View useful information through short messages on your homepage

 

Learn more

Environmentally-friendly phone banking

Carry out fast and secure banking transactions conveniently through Piraeus phone banking.

 

  • Transactions 24/7
  • Securely monitor your portfolio
  • Lower fees
  • Reduction of the environmental footprint

 

Learn more

Piraeus Bank branch and ATM

The Piraeus Bank network covers all of Greece. Additionally, ATMs provide secure customer service 24/7:

 

  • Presence across Greece
  • Conduct your day-to day banking transactions
  • Debit and credit cards are accepted from all banks

 

Find out the branches and ATMs

Digital Onboarding for Small Businesses and Professionals

Who can use the service?

  • Professionals
  • Small Business representatives
  • Over 18 years old
  • Greek citizens
  • with a Greek Identity Card
  • with taxisnet credentials,
  • with updated information in the National Communication Register
Digital Onboarding for Small Businesses and Professionals

Advantages of the service:

  • The process is completed from your mobile, wherever you are.
  • Takes only 15 minutes.
  • No need to upload documents or public utility bills for your identification.
  • Identification is done through a video call with a Bank representative.
  • Sign language is supported.

Questions and answers

  • General
  • Prerequisites
  • Procedure
  • Videocall with Bank’s representative

What is the EMEp? Where can I find more information?

The National Communication Register (NRC) is the information management system of the central database for unique registration of the contact details of all individuals. You can find more information on the Unified Digital Portal of Public Administration at gov.gr. Learn more here. (ΕΜΕπ) (howto.gov.gr)

Is there a fee for the Digital Onboarding service?

No, the Digital Onboarding service is provided free of charge, and there is no fee during the serve.

How do I install the Piraeus app?

You can download the Piraeus Business app on your mobile from App Store (iOS) or Google Play Store (Android) or depending on your device.

What deposit account can I get?

You can obtain a current account.

Can I issue any debit card through the app?

Your issued debit card will be a business Visa Debit.

How will I receive my card?

The issued debit card will be sent to the contact address you provided during the process. If you want the card to be sent to a different address, you will need to update your details in the National Communication Register. The PIN will be sent to the same address in a separate sealed envelope.

When can I use the service?

  • Monday – Friday 08:00 a.m – 20:30 p.m
  • Saturday 10:00 a.m – 15:30 p.m

What do I need to become a customer through Digital Onboarding as a Small Business or Professional?

  • Greek Identification Card
  • Taxisnet credentials
  • Updated contact details in the National Communication Register (notify.gov.gr)
  • You should have already registered the business details according to the business commencement certificate.
  • You should have the printed form "Commencement of Business Activity”.

What happens if my registration process is interrupted?

If the process is interrupted at any point, you can restart the process within 12 hours. Your progress is saved, and you pick up where you left off. After 12 hours, you can start the process again, but from the beginning.

Why can't I continue after e-Gov authentication?

Possible reasons that may prevent you from continuing are:

  • you are underage
  • you have a residential address outside Greece
  • indications appear that you are not taxed exclusively in Greece
  • you are already a Piraeus Bank customer
  • your e-Gov details are invalid or incomplete

I enter the one-time password (OTP) and it is not accepted. Why might this be?

The maximum "lifespan" of the one-time password, which is 2 minutes, has expired. In this case, you need to press the resend button to continue.

In case I encounter a problem during the process, who should I contact?

For any problems, questions, or clarifications, you can contact Piraeus Bank's customer service at +30 21 0328 8000.

What happens if during the video call with the bank representative, the call is interrupted by a random factor?

In this case, you will need to restart the process.

Is the service available for people with disabilities?

The Digital Onboarding service is available for individuals with hearing impairments, as the Piraeus Bank representative in the video call is trained in sign language.

Why is the video call step mandatory?

To start a business relationship with Piraeus Bank and open an account on a mobile device, a video call is necessary according to the relevant regulatory guidelines for remote electronic identification.

Can I help a familiar person with the video call?

In case two individuals appear during the video call (e.g., grandchild/grandparent or child/parent), and if it is not clear that the identified person has legal capacity (e.g., sound mind, communication difficulties, reduced perception), then the identification process cannot proceed. If the second person is present only as an assistant and does not interfere with the responses of the identified person, the identification process continues as usual.