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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Development Law Financial Instrument Guarantee Fund (DeLFI GF)

Finance your business that has been included in the aid scheme of the Development Law 4887/2022.

LOAN AMOUNT

€50,000 - €10,000,000

LOAN TENOR

Up to 10

years

INTEREST RATE

Euribor 3M

plus spread

TYPE OF INTEREST RATE

Variable

Piraeus Bank, in collaboration with the Hellenic Development Bank-HDB participates in the Development Law Financial Guarantee Fund “DeLFI GF” and offers you financing to your small and medium enterprises to implement their investment plan that has been subject to an aid scheme of the Development Law 4887/2022. Your funding can include a long-term loan to cover the private participation in your investment project and/or short-term loan for working capital in advance of the grant.

Benefits

  • Reduced borrowing costs
  • Reduced collateral due to the Fund Guarantee
  • Fund Guarantee for 80% of loan amount
Product details

Ready to take the next step?

We are at your disposal to support you in all steps of the process. 

 

Tip: Prepare by looking at the required conditions and documents you will need.

Product details
  • Loan features
  • Eligibility criteria
  • How to get it
Purpose of funding

The financing of SMEs for the implementation of their investment plan that has been subject to an aid scheme of the Development Law 4887/2022 and provided that the cumulations limits of state aid are met (according to article 14 of EC 651/2014), through:

  • Long term loan to cover their private participation. A prerequisite is that bank lending has been indicated in the financing scheme of the investment plan
  • Short term loan in advance of the approved grant referred to their investment plan

Note that 25% of the subsidized investment should not comprise any type of State aid, public support or provision.

The following financing scopes are not accepted:

  • Refinancing/restructuring of existing loans
  • Financing programs of dividends’ payments or shares’ purchase
  • Financing acquisitions and mergers
Amount of funding
€50,000 - €10,000,000 per investment project
Duration
Long-term loan: 3-10 years (including grace period)
Short-term loan: 1-5 years
Grace period
Up to 36 months
Currency
Euro
Interest rate
Variable, based on Euribor 3m plus spread
Interest rate notes
The interest rates are charged with the interest margin and the contribution of L.128 / 75, which currently amounts to 0.60%.
The customer's final interest rate is determined based on the assessment of its creditworthiness.
Repayment

Long-term loans:

  • For Small Businesses and Professionals with a turnover ≤ €2.5 million:
    Monthly or quarterly installments
  • For Medium Enterprises with €2.5 million < turnover ≤ €50 million:
    Monthly, quarterly, semi-annual, annual installments of principal & interest combined or principal & interest apart

Short-term loans:
Bullet payment

Disbursement

In one lump sum or in installments

  • The first disbursement will be made within four (4) months from the date of signing the loan agreement (contact)
  • In case of partial disbursements
    • the first disbursement will be made within four (4) months from the date of signing the loan agreement (contact)
    • the total disbursement of the loan must be completed within thirty-six (36) months from the date of signing the loan agreement (contact)
Early repayment option

Total or partial, at any time, without any charge

The capital repaid cannot be refinanced.

Collaterals
  • Long Term Loan: Up to 40% of the loan amount
  • Short Term Loan: the approved grant referred to the investment plan
Expiry of the programme
The availability of the programme expires on 31.12.2025 (deadline for signing the loan agreement).
Cost of examining the request
Based on Piraeus Bank's pricing policy.
Guarantee Fee

Due to the 80% guarantee provided on each loan granted by HDB to the Bank, HDB will receive from the company a guarantee fee, according to one of the following types:

  • With State Aid: Guarantee Fee is calculated on an annual basis on the guaranteed loan amount and is paid once upon the 1st disbursement for the total duration of the loan. It amounts to 0.20% of the guaranteed loan amount.
  • Without State Aid: Guarantee Fee is calculated on the guaranteed loan amount and is based on the safe-harbour premiums of the European Commission’s Notice on guarantees (2008/C 155/02) which depend on the customer's rating. It is paid once upon the 1st disbursement for the total duration of the loan.

 

Logo Delfi

Eligible companies

The following companies are eligible:

  • Their investment plan is subject to an aid scheme of the Development Law 4887/2022.
  • Implementation actions should not have started before submitting the loan application to the information system "Know your Customer KYC“.
  • They are considered creditworthy in accordance with the current credit policy and internal procedures of the bank.
  • They have not been subject to collective insolvency proceedings
  • They do not have overdue debts over 90 days when submitting application for funding
  • They are companies for which there are no grounds for exclusion of article 40 of law 4488/17 (A 137/139/17)
  • There is no pending recovery order due to previous illegal and incompatible state aid based on an EU or WEU decision
  • Τhey joined HDB programs (formerly ETEAN), which have been completed or are in force and have not shown adverse transactional behavior in the repayment of their debts (loan termination or overdue debts for a period of more than ninety (90) days) or in the case where they have shown adverse transactional behavior (loan termination or overdue debts for a period of more than ninety (90) days), have paid their debts in full before submitting the financing application, or if it is a guarantee program, the guarantee amount has not been paid by HDB when signing the Final Recipient Agreement or since the debt in question has been confirmed to the competent tax office., it has been included in a regulation regime, which continues to be in force on the date of submission of the financing application
Application on the "Know Your Customer (KYC)" HDB platform
  1. Selection of bank by the applicant
  2. After applying automatic evaluations of some of the eligibility criteria, the Bank expresses its interest in principle in receiving application, "Interested" Status
  3. You receive a unique code per bank which you will enter during your application in the www.ependyseis.gr/mis
Application at www.ependyseis.gr/mis
  1. Enter www.ependyseis.gr/mis with your personal codes (in case of lack of codes you must register)
  2. Fill in the details of the business to be financed in the application adding the unique code generated by the "Know Your Customer (KYC)" HDB platform
  3. Select Piraeus Bank to submit your request
  4. Finalize and submit your application to the system
Application for financing a Piraeus Bank branch
Once the application process has been completed at www.ependyseis.gr/mis, you may visit a Piraeus Bank branch, bringing along the printed application form.

More information

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We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

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