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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Supporting Female Entrepreneurship Piraeus EQUALL 360°

We support women entrepreneurs, for a society of equal people.
For Piraeus Bank, the support of female entrepreneurship is a key priority. Thus, focusing on the equal access of women to business opportunities and sources of funding, we offer you a complete range of products and services designed to fit the needs of female entrepreneurship.

Benefits

  • 25% discount on application fees for term loans
  • Specialized financial tools for guaranteed financing in cooperation with National & European Development Institutions
  • Discounts on incoming and outgoing transfers
  • Daily business rewards through Yellow Business
Product details
  • Business development
  • Business management
  • Insurance solutions
  • Strengthening competitiveness
Financial solutions and services

Identify opportunities that fit your business growth plans and get access to proper financing solutions.

Discuss with us the financing solutions that best fit your plans and benefit from:

Contemporary & specialized Financing Instruments for guaranteed financing in cooperation with National & European Development Institutions, such as the Hellenic Development Bank - HDB, the European Investment Bank and the European Investment Fund

Favorable financing terms with competitive pricing for your investment plans

25% discount on application fees for term loans

"Integrated Support Framework"

An innovative Piraeus Bank service, concerning businesses who have joined subsidized programs, provided to you free of charge, including:

  • Monitoring of the compatibility and consistency of expenditure with the technical annexes of investment plans
  • Confirm of the eligibility and proper payment of the invoices, according to the terms and conditions of each action
  • Informing of the customers on any incompatibilities regarding the approval received, or/and any relevant amendments

Support from a specialized business advisor of the Bank

Especially for female farmers, specialized financial solutions (Working Capital for Farmers, Farmer Loan Land & Equipment, Investment financing for Young/New Farmers) to cover liquidity needs of the agricultural holding and to finance investments in tangible and intangible assets with:

  • Favorable financing terms
  • 25% discount on application fees
Notes
Piraeus Equall 360° is available to businesses run by women (Individual Businesses, Freelancers) or 51% of the business is owned by a woman / women (Legal Entities).

The products and services offered by Piraeus Equall 360° as well as special pricing, where available, may be reviewed at the discretion of the Bank.
Controlling cash flows

Make your everyday banking business transactions easily and save money.

To control your cash flows through a single point, open a Business Sight Account (for legal entities) or a Commercial Account (for sole proprietorships & freelancers) and get access to a series of benefits and discounts:

  • 50% discount* for incoming remittances (STP)
  • 50% discount* for outgoing remittances in Euro within the EEA up to € 15,000 per transaction through the Electronic Banking channel (Piraeus e-banking & Piraeus app)

    *The aforementioned discounts are valid for Physical Entities for amounts > €5.000 (all remittances) and for outgoing remittances for amounts up to €15.000. For Legal Entities discounts are valid regardless of the amount and for outgoing remittances up to €15.000.

  • 50% discount on bill payments related to your business, specifically:
  • Telephony / Internet
  • Water supply / Sewerage
  • Energy
  • Public & Organizations
  • Free issuing of the Business Debit Card (Valid only for new issues)
  • Free subscription for the 1st year on Corporate Credit Cards

Piraeus Bank cooperates with epay (Euronet Merchant Services Payment Foundation Unipersonal S.A.) for the provision of card payment services to physical and online stores. In this context*:

  • A wired terminal with a 100% discount on the one-time activation fee.
  • Personalized pricing depending on the type of business and growth potential.
  • Support of interest-free instalments for your customers
  • DCC (Dynamic Currency Conversion) service support, with a 1% commission rebate on the turnover of transactions executed using the DCC service for transactions with non-euro-issuing cards, while your customers pay directly in their home currency.
  • AllWeekPay, the new possibility to collect card transactions on the next calendar day (weekends and holidays).
  • epay eCommerce services for any size of business

*Card acceptance and clearing services (POS, e-POS) in cooperation with EURONET MERCHANT SERVICES PAYMENT FOUNDATION (“epay”).

Notes 
Piraeus Equall 360° is available to businesses run by women (Individual Businesses, Freelancers) or 51% of the business is owned by a woman / women (Legal Entities).

The products and services offered by Piraeus Equall 360° as well as special pricing, where available, may be reviewed at the discretion of the Bank.
Insure your business

Discover the unique insurance solutions offered by Piraeus Financial Holdings in collaboration with leading Insurance Companies.

Piraeus Financial Holdings SA, as an insurance intermediary, carries out the distribution of insurance products, in the name and on behalf of the insurance companies with which it cooperates.

For every insurance need you might have, we have the right solution. Specifically:

My Business (premises insurance)
A program in collaboration with ERGO insurance company, which ensures the smooth operation of your Business with effective coverage against the risks to which it is exposed, such as fire, earthquake, weather, theft.

My Business Liability

A program in cooperation with ERGO insurance company, which covers the statutory Professional Liability of you and your employees, for damages (Personal Injuries / Death and / or Material Damages) that may be caused to Third Parties, including food poisoning, from the use and operation of the premises and facilities of your Company.

Cyber Insurance
A program in collaboration with the insurance company ERGO, which offers your business coverage against the electronic and online risks that compromise the operation and reputation of your business.

ERGO Cyber insurance plans act as a safeguard that protects your business from financial losses and damages that can result from a range of cyber threats and reports such as malware, data breach, malware.

My Auto
Program in collaboration with ERGO insurance company, which covers your professional or per-sonal vehicle with a series of essential benefits and smart combinations for coverage of risks such as civil liability, theft, weather, broken glass, roadside assistance.

My Agro
In collaboration with the insurance company ERGO, the programs My Agro Land, My Agro Farm and My Agro Greenhouse created, which are addressed to professional farmers, animal and poul-try farmers, Agricultural Cooperatives, producers’ groups and Food and Agricultural Products Companies, which ensure the smooth operation of your agro business with effective coverage against the risks to which it is exposed.

Notes 
Piraeus Equall 360° is available to businesses run by women (Individual Businesses, Freelancers) or 51% of the business is owned by a woman / women (Legal Entities).

The products and services offered by Piraeus Equall 360° as well as special pricing, where available, may be reviewed at the discretion of the Bank.
Additional benefits

Yellow Business*, a daily reward program for Small Businesses and Professionals

Join Piraeus Bank Yellow Business and collect yellows & enjoy exclusive offers** from Program Partners, such as:

Register now to the reward program and collect yellows through:

The yellows you earn can be redeemed through the Program Partners.

* Condition for inclusion in Yellow Business is the registration in Yellow and the possession, in case of a Sole Proprietorship or Self-employed, of a Business Credit or Business Debit Card, while, in the case of a company / Legal Entity, a Business Debit Card.

** The exclusive offers are dynamic as they are regularly renewed.

 Support Programme

"Psonizostigeitonia" a program that supports small businesses in collaboration with the Hellenic Confederation of Trade and Entrepreneurship (ESEE).

Join the innovative program "Psonizostigeitonia", that dynamically supports small businesses and the local economy of each neighborhood throughout Greece.

By joining "Psonizostigeitonia", you become part of a growing community and enjoy a range of benefits, free of charge, such as:

  • Promotion of your business through psonizostigeitonia.gr and other promotional means of the program.
  • For members of “Yellow business”, discounts and privileges from the programs’ business partners, as well as the option for your customers to redeem yellows though ePay POS***.

In order to let your customers know that your business participates in the ‘Psonizostigeitonia’ program, we provide you with relevant marketing material.

*** Exclusively for Euronet Merchant Services Points Of Sale (epay POS) and e-POS (epay eCommerce). Piraeus Bank cooper-ates with the EURONET MERCHANT SERVICES (EMS) Payment Institution for the distribution, through its network, of EMS products and services, regarding the acceptance and settlement of card payments.

Notes 
Piraeus Equall 360° is available to businesses run by women (Individual Businesses, Freelancers) or 51% of the business is owned by a woman / women (Legal Entities).The products and services offered by Piraeus Equall 360° as well as special pricing, where available, may be reviewed at the discretion of the Bank.
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Ready to take the next step?

A dedicated consultant will be available to support you through all steps of the process.

Tip: Prepare by looking at the required conditions and pre-approval documents you will need.

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