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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

ERGO My Favorite Things

Property insurance program from ERGO Insurance.
Get coverage for your favorite items and ensure their protection. Piraeus Financial Holdings offers you ERGO My Favorite Things plans from ERGO Insurance Company, specially designed to meet your needs. Choose the Advanced, Total or Superior package depending on the level of cover you want, and protect up to five of your favourite items from a range of major risks.

 

In cooperation with:

 

ERGO Logo

Benefits

  • Coverage throughout Greece
  • Fixed & low annual premium
  • Opportunity to choose any insurance package according to the coverage limit per object
  • Quick & easy insurance and compensation processes

Questions and answers

How do I pay for my insurance policy?

The payment methods are:

  • Direct debit to bank account
  • Direct debit to credit or prepaid card

How will you be insured with ERGO My Favorite Things?

To find out more about the ERGO My Favorite Things insurance and to submit your application, you can visit any Piraeus Bank branch that is convenient for you.
My Protection, submit your application and receive your insurance policy, you can visit any Piraeus Bank branch that is convenient for you.

Find the nearest branch

Ready to take the next step?

We are at your disposal to support you in all steps of the process. 

 

Tip: Prepare by looking at the required conditions and documents you will need.

Product details
Who it is addressed at
The program is addressed to all customers who wish to insure their favorite belongings against daily threats. Thanks to the integration of the digital pre-insurance audit during the insurance process, the indemnification process gets easier, since no purchase receipt needs to be displayed in case of claim.
Duration
Annual with automatic renewal
Payment
Annual
Partner
ERGO Insurance
Coverage/Compensation

Categories of insurance

  • Hobbies and Equipment (photographic equipment, bike, electric scooter, skis, snowboard, etc.).
  • Musical instruments (guitar, violin, piano, drums, etc.).
  • Electronic devices (TV, laptop, computer, sound system, game console, etc.).

The program is offered in 3 insurance packages and the customer has the opportunity to choose any package to insure his/her favorite belongings according to the coverage limit per object.

Notes:
There is a detailed coverages, conditions and exceptions description at the general & specific policy terms, available at Bank branches.

CoveragesInside residenceOutside residence
Fire
Explosion
Accidental damage due to liquid (excluding drop into sea, lakes, rivers, swimming pool etc.)
Accidental breakage
Malicious acts, civil commotion
Theft due to burglary inside the declared primary residence *The coverage extents also to the declared and on the contract registered secondary residence, during the proven period, which the insured person has been accommodating in the residence.
Theft inside or outside the declared residence
Earthquake
Annual premium
Packages Max object acquisition value
(so as to get involved in a package)
Max indemnification limit per object Total max indemnification limit (annual) Deductible Annual premiums 
Advanced  €1,500  €500  €1,500  €50  €80
Total  €2,250  €750  €2,500  €75  €110
Superior  €5,000  €1,200  €5,000  €120  €140

*Deductible: the deductible is applied only in case of total damage of the object

Conditions
  • Up to 5 favorite items
  • Max age of objects: 5 years
  • The objects should have been brand new bought and prior the insurance
Legal disclaimer
The société anonyme under the corporate name "Piraeus Financial Holdings SA" (4 Amerikis, P.C. 105 64 Athens, Greece, with G.E.MI. (General Commercial Registry) No. 225501000, VAT No. 094014298 Athens Tax Office for Corporations (KE.FO.D.E. ATTIKHS)), registered as an insurance agent at the Athens Chamber of Tradesmen with special registration number 1031, carries out the activity of distribution of insurance products, in the name and on behalf of the insurance companies with which it maintains cooperation, using the network and the certified employees of Piraeus Bank. 

More information

Relevant products

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?