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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

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For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

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Digital Onboarding

Exoikonomo 2023

Upgrade your home and enhance its energy autonomy.

LOAN AMOUNT

Up to €14,850

LOAN TERM

4, 5 or 6

years

INTEREST RATE

6,5%

100% subsidized plus levy of L.128/75

TYPE OF INTEREST RATE

Fixed

Exoikonomo 2023 was designed to support the energy upgrade of your main home and help you save energy and money. Your funding is aiming to reduce your energy needs and limit your consumption of conventional fuels.

Benefits

  • 100% subsidized loan rate
  • Grant for part of the cost of interventions
  • Coverage of the cost of energy inspections
  • Free technical consultant services
Product details

Questions and answers

Who is it aimed at?

To owners of low energy efficiency homes (category C or lower) who wish to upgrade them.  Beneficiaries are selected according to the income criteria set out in the legislation. Ownership can be any percentage, full/recent ownership or usufruct. You can see the detailed information in the scheme details. 

What are the conditions for participation?

The basic criteria for a property to be eligible for the Program are the following:

  • it should be used as a main residence by the applicant/or the tenant /or a person to whom the residence is donated.
  • It should be legitimate (bears a building permit or other legitimate document).
  • It should be classified according to the Energy Efficiency Certificate (EEP) in a category less than or equal to C.
  • It must not be characterized as demolishable.

What costs are covered by the program?

The program covers up to 75% of the cost of the eligible works (up to 24,750€) through a grant, depending on the category of integration and up to 100% of the fees of the energy inspectors and the technical consultant, as well as the costs of electronic building identification and any studies/permits/approvals (up to a maximum of 2,750€).

Is there the possibility of a loan, in addition to the grant, to cover the cost of the interventions?

To cover your own participation, you can apply for a loan under the program, up to the amount of €14,850 (depending on the category of membership in the program), without collateral, without loan costs and with 100% interest subsidy (the contribution of Law 128/75, currently 0,12% is paid by the borrower).

The loan is repaid in monthly instalments and the possibility of partial or total repayment at any time is provided, without early repayment costs.

Why choose Piraeus Bank for your loan?

If you are a beneficiary of the program, by applying for loan from Piraeus, you can enjoy a range of offers designed exclusively for you:

  • 10.000 yellows* after the final disbursement of the loan  
  • Green Consumer loan with preferential pricing available for additional liquidity in order to cover further green needs
  • ERGO My Home insurance program, from €1,7/sqm**

*Yellows will be credited to the account of the main borrower of the loan who must be a member of the yellow Rewards Program, up to 35 days after the final disbursement of the loan.

**The price is indicative for an apartment of 90 sq.m., in Athens, built in 1990, with building coverage of €135,000 and insurance policy exemptions are applied. Terms and conditions apply.

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Ready to take the next step?

We are at your disposal to support you in all steps of the process. 

 

Tip: Prepare by looking at the documents you will need.
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Earn more

Choose Piraeus Bank for your financing and get 10.000 yellows* after the final disbursement of the loan, Green Consumer Loan** with preferential interest rate and zero loan application assessment fee is available, to cover green needs and ERGO My Home, home insurance program from 1,7€/sqm

* yellows will be credited to the account of the main borrower of the loan, who must be a member of the Yellow Rewards Program, up to 35 days after the final disbursement of the loan

*** The price is indicative for an apartment of 90 sq.m., in Athens, built in 1990, with building coverage of 135.000€ and insurance policy exemptions are applied. Terms and conditions apply.

Product details
  • Loan features
  • About the program
  • Benefits
  • Eligibility Criteria
  • Program Procedure
  • Documents
Amount of funding
Up to €14,850, depending on the responding category of the program.
Duration
4, 5 or 6 years
Interest rate

*6.50%, fixed and 100% subsidized for the entire duration of the loan plus levy of L.128/75 (today set at 0.12%.

Loan expenses
No loan fees. In case your supplier/contractor cooperates with a different financial institution, when paying the suppliers, you will be charged a remittance fee according to the bank's Pricing Policy.
Early repayment option
Full or partial, free of charge.
Collateral
No collateral. 100 % guarantee of the Greek State is provided for the beneficiaries of the 1st category for house ownership and 80% for rental/donation.
Disbursement
The loan disbursement takes place gradually, credited directly to the bank account of the suppliers/contractors as below:

1st disbursement/advance: 70% of the loan amount
2nd disbursement: the remaining amount of the loan (30%)

Note: The remaining amount of grand and all other benefits of the program (interest already paid until the second partial disbursement, 1st & 2nd energy inspection fees, fee for any project consultant, fee for the Electronic Identity of the Building) will be disbursed in accordance.
Repayment

The loan is repaid in monthly interest-bearing installments. Installments are paid automatically every month through your bank account.

From the first gradual disbursement of the loan until its final disbursement, you pay the full amount of interest on each installment. Then, upon completion of the project and provided that the energy goal is achieved and you are eligible for the benefits of the program, the final loan disbursement is made, at which point the interest you have paid is returned to your account and the interest rate is fully subsidized.

The loan interest subsidy will be automatically stopped in case of late payment of 3 installments of your loan.

 

General

At Piraeus, we support your plans for the energy upgrade of your main residence through the "Exoikonomo 2023" program of the Ministry of Environment and Energy.  

The "Exoikonomo 2023" program is designed for energy saving interventions in the residential building sector, aiming at reducing energy needs and the consumption of conventional fuels.

Funded by the resources of the Recovery and Resilience Fund with funding from the European Union - NextGenerationEU. The funds are distributed per Regional Unit and its goal is to contribute to the energy renovation of at least 105,000 houses by 2025.

  • Program Implementing Body: Technical Chamber of Greece
  • Financial Management: Hellenic Development Bank S.A.
Eligible Interventions
  • Window frame replacement/Shading systems /Ventilation systems
  • Thermal insulation installation / upgrade
  • Heating / cooling system upgrade
  • Hot water system using Renewable Energy Sources (RES)
  • Other energy saving Interventions (installation of energy management systems - smart home), if the energy upgrade proposal includes energy saving interventions.
Total Eligible Budget

The total eligible budget for the implementation of the interventions cannot exceed:

  • €24,750
  • The product of €1.10 multiplied by the total estimated annual primary energy savings (kWh) as derived from 1st EEP
  • The product of €220 multiplied by the total square meters of the main areas of the eligible house as derived from form E9
Maximum eligible costs of other expenses
The maximum eligible cost of the other expenses, including the cost of issuing 1st & 2nd EPC, the project consultant’s fee, the cost of issuing an Electronic Building Identity, the cost of issuing permits/approvals/studies cannot exceed €2,500.
Minimum energy goal
Upgrade by at least three (3) energy categories, in relation to the classification in the 1st EEP (and obligatory at least 2nd category when it comes to radical renovation) in order to ensure energy savings of more than 30%.
More information about the project
Preferential loan terms
  • 100% subsidized(1) rate, for the entire loan duration
  • Full or partial early repayment of the loan, without penalty
  • Guarantee of the Greek State(2) for the beneficiaries of the 1st category
  • No loan expenses
  • No collaterals

(1) The loan interest subsidy will be automatically be discontinued in case of late payment of 3 installments of your loan.
(2) 100% guarantee is provided for house ownership and 80% for rental/donation.

Additional benefits

"Exoikonomo 2021" Program, benefits from:

  • 10,000 yellows(1) after the final disbursement of the loan  
  • yellows reward every month for on-time payment of mortgage installment
  • Green Consumer Loan(2) with preferential interest rate and zero loan application assessment fee is available, to cover green needs 
  • ERGO My Home, home insurance program from €1.7/sqm(3)  

(1) Yellows will be credited to the account of the main borrower of the loan, who must be a member of the Υellow Rewards Program, up to 35 days after the final disbursement of the loan.
(2) Green Consumer Loan is offered regardless of the financing choice of the project, i.e., either with a loan or own funds.
(3) The price is indicative for an apartment of 90 sq.m., in Athens, built in 1990, with building coverage of 135.000€ and insurance policy exemptions are applied. Terms and conditions apply.

 
High grant rate
Depending on your income (family or individual) and the use status of the eligible home residence (owning/renting/donation), the subsidy on the cost of the interventions is up to 75%.

New Exoikonomo 2023 program provides the possibility of granting advance payment to suppliers from the grant, up to 70%, thus immediately paying off a large part of the total cost of the project. This option is activated after the Delegation Decision issuance and loan advance distribution.
Free Technical Consultant services
The submission of the application, the monitoring of its progress, the detailed recording of the required data and the uploading of supporting documents in the Information System of the program until the final disbursement is assigned to technical project consultant. The project consultant's fee is considered to be eligible expense, in accordance with the maximum limits mentioned in the Program Implementation Guide and is paid upon the total disbursement by the bank, provided that the application is submitted and the minimum energy goal of the program is met.
Covering costs of Energy Inspections
Τhe program requires for two energy inspections to be carried out and the respective Energy Performance Certificates (1st & 2nd EPC) to be issued. The total cost of the two energy inspections is fully covered by the program, in accordance with the maximum limits mentioned in the Program Implementation Guide, provided that the application is submitted, and the minimum energy goal of the program is achieved. Please note that the cost of 1st EPC is eligible only if it has been issued by 01/02/2020. EPC issued after 27/11/2017 are eligible for the program, but in this case their expenses are not covered by the program.
For each energy inspection you pay the inspectors' fees with your own money and at the final disbursement of the program their fees are credited to your account, based on the receipts you enter in the Information System. The inspector of the second energy inspection that will take place after the implementation of the interventions (2nd EPC), must be different from the inspector of the first energy inspection (1st EPC). The selection procedure will be carried out under the responsibility and authority of the Technical Chamber of Greece, following a public lottery, in which the relevant legislation on the incompatibility of Energy Inspectors will be observed.
Covering costs of assessments & licenses/approvals
Expenses for any licenses/approvals issued or assessments required by the current legislation on the implementation of interventions (such as fees for the approval of small-scale building works, fees for the approval of approvals for small-scale projects e.g. fees for the study of internal gas installation) as well as the fees for the preparation of the Electronic Identification of Building are covered by the program and are paid upon the final disbursement of the loan. Especially, for the Electronic Identity of the Building, the amount will remain in your account, as you pay for it with your own money when it is issued.
Residential Accommodation
  • Use as a main residence, by the owner (owner-occupied) or a third party (e.g. tenant).
  • It exists legally, i.e. it has a building permit or other legal document.
  • It is classified on the basis of the First Energy Performance Certificate (1st EPC) in a category less than or equal to C.
  • It has not been characterized as demolishable.
Right to participate
  • Ownership of an eligible property with any percentage of full ownership / fractional ownership / usufruct.
  • Coverage of the income criteria set out in the Program Guide

Notes:

If there are other co-owners in the eligible residence then:

  • only the person who owns the property has the right to participate
  • in cases of free concession / rental, the owner has the right to participate with full ownership / usufruct (not fractional ownership), with the consent of the rest
  • if the eligible property is vacant, only the owner with full ownership or the usufructuary is eligible to participate
  • short-term rental residences are not eligible
Brief Program Procedure

The application is submitted only digitally through the Information System of the official web portal of the program (https://exoikonomo2023.gov.gr), at the dates set by the program guide, which may be modified, if it is necessary and be announced on the above website of the Program.

The deadline for application submission is set between 12 June 2023 and 15 November 2023, according to the program guide.

With a Joint Ministerial Decision published on 02/02/2024, it is possible to submit new applications, exclusively for the beneficiaries of the 1st income category, for the period from 07/02/2024 – 29/03/2024.

Beneficiaries can apply for a loan using the program's Information System activated since 23/09/2024.

Brief Program Procedure

 1.   Online application at the program’s official site https://exoikonomo2023.gov.gr

 2.   Registration of income and property data in the Program's Information System, conducting automated electronic eligibility checks, recording the required supporting documents, receiving the energy data of the 1st EPC, and submitting a proposal with the costs of interventions and other expenses.

 3.   Submission of the application to the Program and receipt of a unique protocol number.

 4.   The total score of the application is automatically calculated based on the evaluation criteria of the Program and ranking provisional lists per region with "eligible" and “runners-up" applications are drafted.

 5.   Submission of Electronic Identity of the building, only for the “eligible" applications, within an exclusive deadline of seventy-five (75) days.

 6.   After the evaluation of the applications and the issuance of Provisional Lists of Eligible / Runners-up / Rejected applications per region, the right to appeals is given within an exclusive deadline of ten (10) days.

 7.   Final Lists of Approved / Runners-up / Rejected applications per P.E. are issued and budget is committed

 8.   Choice of funding scheme (own funds or loan) within an exclusive deadline of 10 days.

 9.   If loan option has been selected: completion of required loan application fields & posting of financial pre-approval documents in the Information System, loan evaluation and financial pre-approval.

10.  Declaration of a bank account in the Information System for crediting the grant.

11.   Delegation Decision issuance in the Program by the implementary of the Program (Technical Chamber of Greece).

12.   Deposition of the grant advance to the declared bank account.

13.   Attendance at the bank & loan agreement signing within an exclusive deadline of 90 days from the Delegation Decision issuance (If loan option has been selected).

14.    Down payment loan disbursement (If loan option has been selected) and suppliers/contractors payment, using loan amount or own funds through bank account.

15.   Payment of suppliers/contractors by grant advance, according to the orders have been entered in the program's Information System.

16.   Implementation of the interventions within 12 months from the issuance of the Delegation Decision (with the possibility of extension up to ninety 90 days) & carrying out a 2nd Energy inspection.

17.   Attachment of documentary expenses & other supporting documents in the Information System & file control by the Technical Chamber of Greece.

18.   Approval of the project by the Beneficiary (Hellenic Development Bank) total loan disbursement (if loan has been selected) / grant / benefits & repayment of suppliers.

Pre-approval Documents

Financial Loan Pre-approval Documents "Exoikonomo 2023"

 1.  For citizens of the EU member-states:
Valid passport or ID card from your country of origin (in Latin characters). It is required for all loan participants

For non-EU citizens:

  • Valid residence permit, for all loan participants
  • Valid passport from your country of origin or Special ID Card for Aliens of Greek Descent or Alien’s ID Card (if you are not of Greek descent) for all loan participants.

 

2.  Proof of income documentation:

For employees/pensioners:

  • Income tax return form of last year for Greek citizens and of the last three years for EU and non-EU citizens
  • Income tax statement (E1 form) of the last fiscal year
  • For employees, last payroll slip or an official annual income certificate from the employer’s accounting office. The certificate must include all income details (recruitment date, gross and net earnings, social security contributions and tax)
  • For pensioners, latest quarterly pension statement or the latest pension payment slip

For freelance professionals/ entrepreneurs / farmers:

  • Income tax return forms of the last two years for Greek citizens and of the last three years for EU and non-EU citizens
  • Income tax statement (E1 form) of the last fiscal year
  • Documents for the last two years proving the turnover of the sole proprietorship, general partnership, limited company, etc. (E3 or N form) for Greek citizens and of the last three years for EU and non-EU citizens
  • Certificate of dividend yield if you are shareholder in a company.

If you are a Piraeus Bank customer, it is possible that the identification documents that you provided to the Bank in the past may be outdated. In this case, you will need to provide updated documents.

More information

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