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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Supporting documents for the issuance of e-products

See in detail the necessary documents.
23 May 2024 | 3'

Documents required for the issuance of an e-card

  • Current tax statement from TAXISnet in pdf format

Additional supporting documents as appropriate:

  • for employees, not paid through Piraeus Bank: payroll receipt for the last month
  • for pensioners who do not receive their pension through Piraeus Bank: last month's pension statement
  • for self-employed persons: previous tax statement

Documents required for e-loan issuance

For employees/pensioners:

  • Last year's statement of account
    • For salaried employees: latest payroll receipt or official (not handwritten) pay slip from the employer's accounting department (the professional data - date of employment, gross and net earnings, insurance deductions, tax should be detailed).
    • For pensioners: recent pension payment information note

For freelancers:

  • Tax returns for the last 2 years

Documents required for the issuance of e-nsurance

  • No documents are required for your car insurance at Piraeus e-banking.

If you need to have your vehicle checked, the process is also digital and can be done quickly and easily from your mobile phone.

Find out about the documents that you need to submit to us if you are not a Piraeus Bank customer or if you are a customer and your documents need to be updated due to missing or old documents.

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?