Supporting documents for updating customer data

• Last tax statement (Administrative Tax Determination Act) for a Greek citizen or a citizen of an OECD country
• A certificate of no obligation to submit a tax return by the relevant provisions of the Income Tax Code (presented for the certification of income and not of the VAT number) or
• Tax residency certificate (presented by EU citizens or citizens of OECD countries (in order to certify the VAT registration number)

3. Customers' other data

Current home address

• A recent energy or telecommunications or water or landline phone bill (for international residents); or
• Home premises lease contract, filed to a tax office or certificate of residence by the public authority of the country of residence (presented by foreign citizens)

Telephone number

• Recent telecommunications or mobile phone bills or
• A certification of a mobile telephony operator or mobile telephony representative or
• Mobile operator contract

Notes:

1. Natural Persons are defined as Private Customers, Self-employed Persons and Sole Traders. 

2. Documents presented for the certification of customer data must have a recent date of issue and the recent date of issue of documents other than identity cards is defined as:

• the current tax/financial year for the Administrative Tax Determination Act or the solemn declaration of no obligation to submit a tax return
• the date of issue for documents such as telephone bills, electricity bills, energy certificates, business certificates, etc., must be within the last six months
• other documents as appropriate
• for any document for which there is an expiry date, it is valid until that date has passed

3. For foreign residents, the documents certifying the data must be translated into Greek or English and certified by the Greek Embassy or the Greek Consulate or the Notary Public of the country in question or by an official Greek Public Authority.