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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Online payment of your bills, cards and loans

Make your payments quickly and easily online.
23 May 2024 | 3'

Bill payment

1. From the menu select Payments > By category and find the category of payment you are interested in. You can filter "Alphabetically" or select it from "Popular" payments.  For example, for a DEI bill payment, from the "Energy" category, select "Electricity" and then "DEI".

2. Select the payment method. In the payment details, fill in your full name, payment code and amount. To find these details consult the payment template. If you have set "Alias Name" for the payment, select it so the above fields are automatically completed.

3. Choose whether you want the payment to be executed immediately or at a predefined date. Click “Next”.

4. Confirm that the payment details are correct. If you want to correct something click "Back", otherwise press "Submit".

5. You will receive the extraPIN for the transaction via SMS or push notification. Enter the code in the corresponding field (if you received it via SMS) or do a quick login in the Piraeus app (if you received it via push notification).

Credit card payment

1. From the menu select Payments > Piraeus Bank credit card payment.

2. Select your billing account and the card you wish to pay. Select "My Credit Card" to pay a card that belongs to you.

3. Select the payment amount. You can choose full payment, minimum payment or fill in the payment amount you want.

4. Choose whether you want the payment to be executed immediately or at a predefined date. Click “Next”.

5. Confirm that the payment details are correct. If you want to correct something click "Back", otherwise press "Submit".

6. You will receive the extraPIN for the transaction via SMS or push notification.

Loan payment

1. From the menu select Transfers > Transfer for loan payment.

2. Select your billing account and the loan you wish to pay.

3. Fill in the payment amount and reason.

4. Choose whether you want the payment to be executed immediately or at a predefined date. Click “Next”.

5. Confirm that the payment details are correct. If you want to correct something click "Back", otherwise press "Submit".

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?