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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Individuals Business
Don’t have e-banking yet? Apply for online banking
New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Virtual assistant

The virtual assistant at Piraeus e-banking to make things easier for you.
Your virtual assistantContact your virtual assistant

Your virtual assistant

Piraeus Bank innovates by integrating GenAI artificial intelligence technology in the Virtual Assistant!

Imagine a smart assistant on your phone, always available, ready to answer questions and assist you with your banking transactions.
This is exactly what the Virtual Assistant is, leveraging GenAI artificial intelligence technology to serve you 24/7.

What are the benefits of the Virtual Assistant? 
• Immediate Service: Get answers instantly, about the Piraeus app, 24 hours a day. 
• Easy Communication: Ask a question, as if you’re speaking to a friend. 
• Time-Saving: It guides you with immediate answers and links for easy and quick access to the function you need, such as applying for products or using self-service services (e.g. Reissue Password). 
• Enhanced Experience: The Virtual Assistant makes your banking easier, faster, and more enjoyable than ever.

 

 

Contact your virtual assistant

Select the Virtual Assistant icon, located at the top of the screen next to icon for incoming messages and make your banking easier, faster, and more pleasant.

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