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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

ERGO My Business Liability Store/Office

ERGO My Business insurance program for the civil liability of your store or office.
The ERGO My Business Liability insurance program for stores and offices from Piraeus Financial Holdings is in cooperation with ERGO insurance company. It protects you and the members you add to your policy when you are liable for unexpected events on your business premises or are morally and legally obliged to repair damage caused there.

Benefits

  • Choice of type and amount of coverage
  • Premiums in interest-free installments

Questions and answers

How do I pay for my insurance policy?

  • By billing your account.
  • By charging your Piraeus Bank credit card, with the possibility of repayment in up to 12 interest-free installments.

Payment of the renewal will be made in the same way, by means of a standing order.

How will you be insured with ERGO My Business Liability Store/Office?

To find out more about the ERGO My Business Liability Insurance for Store/Office, to submit your application and receive the insurance policy, you can visit any Piraeus Bank branch that serves you.

Find the nearest store

Ready to take the next step?

We are at your disposal to support you in all steps of the process. 

 

Tip: Prepare by looking at the required conditions and documents you will need.

Product details
Aim
ERGO My Business Liability insurance for your Store/Office offers full protection for damages and injuries to third parties when they occur on your business premises and are caused by your actions or omissions.
Available packages
ERGO My Business Liability Insurance for Store/Office is offered in three packages (Simple, Advanced and Total).
Benefits
You can tailor the insurance plan that suits you, depending on the type of coverage and the amount of compensation you want to include: bodily injury, death, property damage, moral injury, mental anguish and additional cover.
In addition, you can include additional members in your insurance, such as employees of your store or office.
Duration, payment & partner

Duration: annual with the possibility of renewal

Payment: annual

Partner: ERGO Insurance

Premium
From €69 annually.
Repayment by installments
Up to 12 interest-free monthly installments with any Piraeus Bank credit card.
Issuance of contract
The offer, issue and payment of your insurance policy is completed immediately and delivered to you at the Piraeus Bank branch that serves you.
Coverage
ERGO My Business Liability Insurance covers you for damages and losses caused to third parties through your fault and related to the use, possession and operation of your business premises and facilities. Indicatively: bodily injury, death, property damage, moral damage, mental anguish
Additional benefits 

Depending on the package you choose, ERGO My Business Liability Store/Office insurance may also cover you for other losses or damages caused by unexpected events, such as:

  • Damage to customers' personal belongings that are proven to be due to your own and your employees' negligence. This excludes cell phones, valuables and money.
  • Liability from the fall of illuminated signs or signs mounted on the front of your building, if you are deemed responsible for the fall.
  • Liability from fire, explosion and short circuit or rupture of boilers or other pressure vessels. Only bodily injury or death is covered.
  • Accidents arising out of the use of the building's elevator, provided the elevator is serviced monthly by a qualified person in accordance with the manufacturer's specifications, with a right of action against the contractor or elevator servicer.
  • Injuries during unloading within your business premises. Excludes damage to the goods and the very vehicles on or in which the goods are being transported or loaded.
  • Damage to the goods and the vehicles themselves.
  • Accidents of food poisoning of third parties. The undertaking is liable to pay compensation only if there are at least 3 victims of the same event. Liability is excluded for products placed on the market after their expiry date.
  • Accidents during maintenance, repair or renovation work on the premises. Applies to a work budget of up to €10,000.
  • Liability for damage to third-party vehicles in your business's car park caused by the operation of the premises. Excludes theft, fire, collision, collision or overturning, as well as destruction or loss of objects within the vehicles.
Compensation

The indemnities of each package are determined according to the level of cover you choose, in accordance with the general and specific terms of your policy.

 

Coverage Simple Advanced Total
Death / Bodily injury per person €20,000
€60,000 €75,000
Death / Bodily injury group
€30,000 €120,000 €150,000
Material damage
€50,000 €30,000 €40,000
Maximum liability limit per year €50,000 €120,000 €150,000
Exemptions €100 €100 €150

 

Example of premiums for a shop Simple Advanced Total
Total annual premiums €69 €79 €99

Exceptions

ERGO My Business Liability Insurance does not cover the following cases:

  • Theft or loss of any kind of objects or property of third parties of any form, nature or value
  • Damages caused by an event that occurred before the commencement of the insurance
  • Liability from the provision of medical services

Note:

All the cases for which you are not covered by ERGO My Business Liability Branch/Office insurance are listed in article 6 of the general terms and conditions of your policy.

Conditions

1. Precautions to prevent accidents
The ERGO My Business Liability Shop/Office insurance covers you only if you take the necessary precautions to prevent accidents or damage and comply with the laws and regulations concerning the safety of the public and your staff.

2. Firefighting and fire safety measures
My Business Liability Shop/Office insurance covers you only if you take all legal firefighting and fire safety measures in those parts of your business premises covered by your policy.

3. Fire Coverage

  • If you already have fire insurance, your Third Party Liability coverage for fire operates in excess of the limits and coverages of your other insurance policy. This means that it only covers you for what your other policy does not already cover.
  • The owners of the building you are renting are not considered third parties for property damage caused by your fault.
Legal Disclaimer
The société anonyme under the corporate name "Piraeus Financial Holdings SA" (4 Amerikis, P.C. 105 64 Athens, Greece, with G.E.MI. (General Commercial Registry) No. 225501000, VAT No. 094014298 Athens Tax Office for Corporations (F.A.E. ATHENS)), registered as an insurance agent at the Athens Chamber of Tradesmen with special registration number 1031, carries out the activity of distribution of insurance products, in the name and on behalf of the insurance companies with which it maintains cooperation, using the network and the certified employees of Piraeus Bank.

More information

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We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

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