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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

ERGO My Business Restaurant/Cafe

My Business insurance program for the civil liability of your restaurant or cafe.
My Business Liability insurance program for restaurants and cafes from Piraeus Financial Holdings is in cooperation with ERGO insurance company. It protects you and the members you add to your insurance when you are liable for unexpected events on your business premises or are morally and legally obliged to compensate the damages caused there.

Benefits

  • Choice of type and amount of coverage
  • Premiums in interest-free installments

Questions and answers

How do I pay for my insurance policy?

  • By billing your account
  • By charging your Piraeus Bank credit card, with the possibility of repayment in up to 12 interest-free installments

Payment of the renewal will be made in the same way, by means of a standing order.

How will you be insured with ERGO My Liability?

To learn more about ERGO My Liability, apply for it or get your insurance policy visit any Piraeus Bank branch.

Find the nearest branch

Ready to take the next step?

We are at your disposal to support you in all steps of the process. 

 

Tip: Prepare by looking at the required conditions and documents you will need.

Product details
Aim
ERGO My Business Liability Restaurant/Cafe insurance offers full protection for damages and injuries to third parties, when they occur on the premises of your business and are caused by your acts or omissions, in accordance with Articles 914 and following on Torts of the Civil Code.
Available packages
ERGO My Business Liability Restaurant / Cafe insurance is offered in many packages.
Benefits
You can tailor the insurance plan that suits you, depending on the type of coverage and the amount of compensation you want to include: bodily injury, death, property damage, moral injury, mental anguish and additional cover.

In addition, you can add additional members to your insurance, such as employees of your restaurant or cafe.
Duration, payment & partner

Duration: annual with the possibility of renewal

Payment: annual, semi-annual (only for Advanced & Total package)

Partner: ERGO Insurance

Annual premium
From €99
Repayment by installments
Up to 12 interest-free monthly installments with any Piraeus Bank credit card.
Issuance of contract
The offer, issue and payment of your insurance policy is completed immediately and delivered to you at the Piraeus Bank branch that serves you.
Coverage
ERGO My Business Liability Restaurant / Cafe insurance covers you for damages related to the use, possession and operation of the premises and facilities of your restaurant or café. Indicative: Bodily injury, Death, Property damage, Moral injury, Mental anguish
Additional benefits 

ERGO My Business Liability Restaurant / Cafe insurance can also cover you for other damages or losses due to negligence, such as:

  • Damage to customers' personal belongings that are proven to be due to your own and your employees' negligence. Cell phones, valuables and money are excluded.
  • Liability from the fall of illuminated signs or signs mounted on the front of your building if you are held responsible for the fall.
  • Liability from fire, explosion and short circuit or rupture of boilers or other pressure vessels. Only bodily injury or death is covered.
  • Accidents arising out of the use of the building's elevator, provided the elevator is serviced monthly by a qualified person in accordance with the manufacturer's specifications, with a right of action against the contractor or elevator servicer.
  • Injuries during loading and unloading within your business premises. Excludes damage to the goods and to the vehicles themselves on or in which the goods are being transported or loaded.
  • Damage to third party food poisoning accidents. The undertaking is liable to pay compensation only if there are at least 3 victims of the same event. Liability is excluded for products placed on the market after their expiry date.
  • Accidents during maintenance, repair or renovation work on the premises. Applies to a work budget of up to €10,000.
  • Damage from umbrellas, provided the umbrellas are propped up on fixed supports.
  • Liability for damage to third-party vehicles in your business's parking area due to the operation of the area. Excludes theft, fire, collision, collision or overturning, or destruction or loss of property within the vehicles.
Compensation

The indemnities of each package are determined according to the level of cover you choose, in accordance with the general and specific terms of your policy.

 

Coverage Simple Advanced Total
Death / Bodily injury per person €20,000
€60,000 €75,000
Death / Bodily injury group
€30,000 €120,000 €150,000
Material damage
€50,000 €30,000 €40,000
Maximum liability limit per year €50,000 €120,000 €180,000
Exemptions €100 €100 €150

 

Example of premiums for a shop Simple Advanced Total
Total annual premiums €99 €119 €129

Exceptions

ERGO My Business Liability Restaurant / Cafe insurance does not cover the following cases:

  • Theft or loss of any kind of objects or property of third parties of any form, nature or value
  • Damages caused by an event that occurred before the commencement of the insurance
  • Liability from the provision of medical services.

All the cases not covered by ERGO My Business Liability Restaurant/Cafe insurance are listed in article 6 of the general terms and conditions of your policy.

Conditions

1. Precautions to prevent accidents
My Business Liability Restaurant/Cafe insurance covers you only if you take the necessary precautions to prevent accidents or damage and comply with laws and regulations regarding the safety of the public and staff.

2. Fire extinguishing and fire safety measures
The ERGO My Business Liability Restaurant/Cafe insurance covers you only if you take all legal fire extinguishing and fire safety measures on the premises of your business.

3. Fire Coverage
If you already have a fire insurance policy, the Third Party Liability coverage for fire will operate in excess of the limits and coverages of the fire policy. This means that it only covers you for what your other policy does not already cover.

For property damage caused by your fault to the building you are renting, the owners of the building are not considered third parties.

Legal Disclaimer
The société anonyme under the corporate name "Piraeus Financial Holdings SA" (4 Amerikis, P.C. 105 64 Athens, Greece, with G.E.MI. (General Commercial Registry) No. 225501000, VAT No. 094014298 Athens Tax Office for Corporations (F.A.E. ATHENS)), registered as an insurance agent at the Athens Chamber of Tradesmen with special registration number 1031, carries out the activity of distribution of insurance products, in the name and on behalf of the insurance companies with which it maintains cooperation, using the network and the certified employees of Piraeus Bank.

More information

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