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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

ERGO My Business (Hotels/ Rooms for rent)

My Business insurance program for rooms for rent or hotels max capacity of 100 rooms for owners and tenants.
My Business insurance for rooms for rent or hotels max capacity of 100 rooms for owners and tenants from ERGO Insurance Company for the clients of Piraeus Financial Holdings Group. With the plan you can cover the building or even the contents of your business.

Benefits

  • Low insurance premiums
  • Discounts based on year of manufacture
  • Choice of optional coverages
  • Exemption or no exemption, except for earthquake and employer's liability coverage

Questions and answers

How do I pay for my insurance policy?

  • By billing your account.
  • By charging your Piraeus Bank credit card, with the possibility of repayment in up to 12 interest-free installments.

Payment of the renewal will be made in the same way, by means of a standing order.

How will you be insured with ERGO My Business Hotels/ Rooms for rent?

To find out more about the ERGO My Business Insurance for Hotels/ Rooms for rent, to submit your application and receive the insurance policy, you can visit any Piraeus Bank branch that serves you.

Find the nearest store

Ready to take the next step?

We are at your disposal to support you in all steps of the process. 

 

Tip: Prepare by looking at the required conditions and documents you will need.

Product details
Aim
ERGO My Business insurance is addressed to individuals (sole proprietorships) and legal entities, owners or tenants.
Available packages
3 insurance packages Advanced Plus, Total Plus & Superior Plus with basic and optional coverages
Benefits
  • Insurance at new value for building (up to 50 years old) and equipment (up to 5 years old)
  • Optional theft coverage in all insurance packages and the possibility of coverage with or without exemptions in all insurance plans (except for earthquake coverage and employer's liability coverage)
  • Subinsurance protection
  • In case of non-operation of the business, provision of financial assistance as loss of profits
  • Earthquake coverage based on the region for better pricing
Duration
1 year renewable
Annual premium
ERGO My Business insurance is offered at a very affordable cost with a competitive premium. In addition, in all 3 insurance packages Advanced Plus, Total Plus & Superior Plus you can get a discount based on the year of manufacture.

A) Construction 1995-2004: discount -5%

B) Construction 2005-2014: discount -10%

C) Construction 2015 and after: -15%
Repayment by installments
Up to 12 interest-free monthly installments with any Piraeus Bank credit card.
Issue of contract
The offer, issuance and payment of your insurance policy is completed immediately and delivered to you at the Piraeus Bank branch that serves you.
Coverage
Basic coverageAdvanced PlusTotal PlusSuperior Plus
Fire
Lightning
Smoke
Explosion *Includes own damages of exploding object
Forest fire
Falling aircraft
Collision with third party vehicles
Terrorist acts
Uprisings, strikes, riots and Malicious acts
Broken outdoor windows *3% of the total insured capital with a maximum amount of €3,000
Architect’s / engineer’s fees and license fees *20% of the insured building capital with a maximum amount of €20,000
Rubble collection *5% of the total insured capital
Unintentional underinsurance 10%
New for old value *in buildings up to 50 years & in equipment up to 5 years old
Damage reduction costs *included in the insured capital
Flood, storm, squall, snow, hail
Leaking pipes
Water pumping costs *3% of the insured capital with a maximum amount of €3,000
Cost of works to investigate damage to the pipe itself for buildings up to 30 years old *5% of the insured building capital with a maximum amount of €5,000
Falling trees, lamp-posts by accident
Signs / Labels cover from covered risk *1% of the total insured capital with a maximum amount of €10,000
Civil Liability from covered risk
General Third Party Liability *20% of the insured content capital with a maximum amount of €50,000
Personal Accident of the Insurance’s Holder *on business premises
Compliance with regulations *20% of the insured building capital with a maximum amount of €15,000
Loss of Profits (financial aid) *10% of the insured content capital with a maximum amount of €50,000 and a maximum compensation period of 90 days
Relocation expenses
Temporary transfer after damage *The rescued items at the relocation site are covered by a covered risk.
Coverage in Business’ premises, objects for exhibition, processing, remaking
Storage costs after covered damage *1% of the insured content capital with a maximum amount of €5,000
Hold up *1% of the insured content capital with a maximum amount of €5,000
Customer information costs *2% of the insured content capital with a maximum amount of €10,000
Loss of rent for the owner *10% of the insured building capital
Temporary transfer after damage *The rescued items at the relocation site are covered by a covered risk.
Optional coverageAdvanced PlusTotal PlusSuperior Plus
Content theft
Quality alteration (€3,000, €6,000, €10,000)
Short circuit without fire (€5,000)
Earthquake* (with a 2% deductible on the insured capital)
Safe burglary or robbery (€10,000)
Money transfer robbery (€10,000)
Employer civil liability (companies up to 5 employees) up to €15,000 and 3 days deductibles
Legal Protection (€3,000)
*Earthquake can optionally be given in the same policy, only for the building or only for the content or for building and content together.
Legal Disclaimer
The société anonyme under the corporate name "Piraeus Financial Holdings SA" (4 Amerikis, P.C. 105 64 Athens, Greece, with G.E.MI. (General Commercial Registry) No. 225501000, VAT No. 094014298 Athens Tax Office for Corporations (F.A.E. ATHENS)), registered as an insurance agent at the Athens Chamber of Tradesmen with special registration number 1031, carries out the activity of distribution of insurance products, in the name and on behalf of the insurance companies with which it maintains cooperation, using the network and the certified employees of Piraeus Bank.

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We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

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