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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Health Solutions Gold

Health insurance through the comprehensive Health Solutions Gold program from NN Hellas.
Protect your health and ensure full coverage. Piraeus Financial Holdings offers you the comprehensive Health Solutions Gold program of the insurance company NN Hellas, specially designed to meet your needs. The plan combines primary and secondary health services and offers you and your family direct access to a large network of private nursing homes, diagnostic centers and doctors.

 

In cooperation with:

 

NN Logo

Benefits

  • Cooperation with over 40 leading private hospitals in Greece
  • Ability to choose a package of primary health care services as optional coverage
  • Possibility of monthly payments
  • €100 discount for the 1st year of insurance and €60 for the 2nd year

Questions and answers

How do I pay for my insurance policy?

Premiums are paid in the way that suits you:

  • every 1, 3, 6 or 12 months
  • by charging your bank account or credit card

How will you be insured with Health Solutions Gold?

To find out more about the Health Solutions Gold product, you can visit any Piraeus Bank branch that is convenient for you.

Find the nearest branch

Ready to take the next step?

We are at your disposal to support you in all steps of the process. 

 

Tip: Prepare by looking at the required conditions and documents you will need.

  • Features
  • Coverages/Exemptions
Aim
NN Hellas' Health Solutions Gold health insurance offers you full insurance that covers the cost of any hospitalization in Greece and abroad, complementing the benefits of your social fund. It ensures you immediate access to quality health services and offers you unique benefits that meet your requirements.
Duration
Annual with automatic renewal
Payment
Quarterly or half-yearly or monthly or annual 
Partner
NN Hellas
Coverage/Compensation

In case of hospitalization in contracted private hospitals in Greece, the costs are paid directly by the insurance company NN Hellas. This way you are exempted from the obligation to disburse money to cover this unforeseen health expense.

In particular:

  • In a contracted hospital in Greece, 100% of the expenses are covered directly by NN Hellas. You pay only your contribution.
  • In non-contracted hospitals in Greece, you pay the hospital and NN Hellas reimburses you 70% of the costs.
  • In hospitals abroad, you pay the hospital and NN Hellas reimburses you 90% of the costs.
  • In a public hospital, a daily hospitalization allowance or surgical allowance is paid.
Benefits

Upgraded benefits especially for insured persons who choose the Erricos Dunant Hospital Center for their hospitalization.

  • 100% coverage of the deductible amount of €1,500, with the use of the public insurance provider as a prerequisite.
  • 100% coverage of the deductible amount of €1,500, in case of daily hospitalization, with the use of the public insurance provider as a prerequisite*.
  • Up to 20% absorption of the insured's contribution to the costs of hospitalization or day hospitalization, in case of non-use of a public insurance carrier**.
  • Upgrade of the hospitalization position, from B position (double room) provided for in the terms of the plan, to A position (single room) based on the availability of the hospital.

For more information on benefits and applicable requirements, see here (available in greek).


Notes:
NNN Hellas has the right to modify or remove the benefits and perks described without the obligation to provide prior notice to the insured.

*Excluding medical operations of colonoscopy and gastroscopy.
**Excluding: medical fees, chemotherapy, drug injections and medical operations of colonoscopy and gastroscopy.

Additional benefits

With Gold Health Solutions health insurance you enjoy special privileges and benefits, such as free medical and diagnostic services in the most modern and reliable private health centers in our country.

Additional benefits for Covid-19:

  • Premium pricing of the molecular detection test in diagnostic centers and hospitals cooperating with NN Hellas.
  • Coverage of the detection test (according to the guidelines of the Ministry of Health).
  • Coverage of hospitalization due to a pandemic.
  • Daily allowance in case of hospitalization due to a pandemic in a public hospital.
Annual premium

For secondary care and treatment:

  • from €308.60 for children
  • from €360.40 for adults

For primary care and treatment:

  • €177.67 regardless of age

A €100 discount applies for the first year of insurance and €60 for the second year.
The discount can be withdrawn at any time by the insurance company.

Conditions

To join the insurance program you need:

  • Filling in a medical questionnaire.
  • Additional medical check-up where required.

Age of entry into the program

  • From 3 months to 65 years of age.
Legal Disclaimer
The société anonyme under the corporate name "Piraeus Financial Holdings SA" (4 Amerikis, P.C. 105 64 Athens, Greece, with G.E.MI. (General Commercial Registry) No. 225501000, VAT No. 094014298 Athens Tax Office for Corporations (F.A.E. ATHENS)), registered as an insurance agent at the Athens Chamber of Tradesmen with special registration number 1031, carries out the activity of distribution of insurance products, in the name and on behalf of the insurance companies with which it maintains cooperation, using the network and the certified employees of Piraeus Bank.

INDICATIVE TABLE OF COVER*
Secondary care and health care services
Maximum annual limit €500,000

Coverage Notes
Hospitalisation costs

 Contracted private hospitals in Greece*

  • Specifically contracted hospitals/clinics: In combination with the use of the EOPYY, your contribution to the total cost of your hospitalization is absorbed up to 15%*.
  • For non-contracted hospitals in Greece 70% minus €1,500 deductible amount per year
  • Public hospitals in Greece:
    • A daily hospitalization allowance of €70 is provided, provided that the insured person stays two consecutive nights in the hospital and with a maximum of 10 days of coverage per insurance case or a surgical allowance of up to €4,000.
    • In hospitals abroad 90% minus €1,500 deductible amount per year
Client participation in hospitalisation costs €1,500 per year
Place of hospitalisation Double room
Coverage of hospitalisation in a superior position At the expense of the insured person
Maximum hospitalisation limit per case Up to 365 days of continuous hospitalisation
Specialised treatment units
Direct coverage of hospitalization costs in Greece by NN Hellas
Fees of surgeon, anaesthetist, attending physician
Exclusive nurse in a hospital in Greece
Minor's escort
Maternity allowance
Tests, procedures and treatments without hospitalisation
Chemotherapy and radiotherapy without hospitalisation
Allowance for use of another institution
Emergency Transfer Service in Greece
24-hour medical service call center at 210 9551055

 

Primary care and prevention services (optional)
Diagnostic tests
Free Check up
 Medical visits
Home medical visits
Dental care
Natural therapies

 

*The table shows a summary of the coverages. The terms of the plan are contained in the insurance policy.


More information

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?