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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Individuals Business
Don’t have e-banking yet? Apply for online banking
New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

Piraeus Family Assistance

Piraeus Financial Holdings, in cooperation with the insurance company INTERAMERICAN, offers an immediate medical assistance insurance program.
Ensure immediate medical assistance through the Piraeus Family Assistance program offered by Piraeus Financial Holdings in cooperation with INTERAMERICAN insurance company. Piraeus Family Assistance ensures for you and your family, the provision of assistance for the timely and effective treatment of health emergencies due to an accident or sudden illness.

Benefits

  • Nationwide coverage
  • Affordable premium, €25 per year for the whole family
  • Simple insurance procedure
  • Ideal combination with any health insurance plan
Product details

Why this insurance program?

The Piraeus Family Assistance insurance program offers you the following benefits:

Affordable premium

The premiums you pay per year are €25 for all family. 

Coverage of travel expenses

Covers travel and accommodation expenses of relatives, for patient or underage children care

Immediate response to emergencies 

Contact 24/7, 365 days a year,by use of the Coordinating Center, 1010.

Joining the programme

No medical examination is required to join the programme.

Questions and answers

How do I pay for my insurance policy?

Premiums are paid annually, by debiting your bank account or credit card.

How will you be insured with Piraeus Family Assistance?

To learn more about Piraeus Family Assistance, you can visit any Piraeus Bank branch that is convenient for you.

Find the nearest branch

Ready to take the next step?

We are at your disposal to support you in all steps of the process. 

 

Tip: Prepare by looking at the required conditions and documents you will need.

Book an appointment
Product details
Aim
The Piraeus Family Assistance insurance program in cooperation with INTERAMERICAN offers you and your family assistance for the timely and effective treatment of health emergencies due to an accident or sudden illness.
Duration
Annual with automatic renewal
Payment
Annual
Partner
INTERAMERICAN
Coverage
INDICATIVE TABLE OF COVERAGES*

*The table shows a summary of the coverages. The terms and conditions of each cover are detailed in the insurance policy.
CoveragesNotes
Medical advice and information, by use of the Coordinating Center, 1010
Medical transportation of the insured via ambulance, helicopter or airplane
Repatriation of the insured patients’ family members, within Greece
Travel expenses to a close relative of the insured, for care of underage children
Travel expenses and accommodation to a close relative of the insured, who is hospitalized at the area of the incident
Expenses for transport of mortal remains
Tickets for early return and retransfer to the place of travel, due to early and sudden interruption of trip
Benefits
  • High reliability from INTERAMERICAN.
  • Direct treatment of emergencies throughout Greece.
  • Healthy transport by the appropriate means to the nearest appropriate hospital.
  • Access 24 hours a day, 365 days a year, through the Health Line 1010.
  • Medical advice from doctors working with the company and information about hospitals and pharmacies on call.
  • Affordable premium.
  • Direct coverage for the whole family (spouse and children).
  • Simple insurance process.
  • Ideal combination with any health insurance plan.
 
Annual premium
€25 for the whole family
Conditions

Age of entry to the program:

  • from 1 year to 75 years of age

Additional conditions:

  • Permanent residence of the insured in Greece
  • incidents to be covered only within the Greek territory
Legal Disclaimer
The société anonyme under the corporate name "Piraeus Financial Holdings SA" (4 Amerikis, P.C. 105 64 Athens, Greece, with G.E.MI. (General Commercial Registry) No. 225501000, VAT No. 094014298 Athens Tax Office for Corporations (KE.FO.D.E. ATTIKHS)), registered as an insurance agent at the Athens Chamber of Tradesmen with special registration number 1031, carries out the activity of distribution of insurance products, in the name and on behalf of the insurance companies with which it maintains cooperation, using the network and the certified employees of Piraeus Bank. 

Need more information?

Book an appointment

Via e-appointment in Piraeus-app.

Piraeus Phone Banking

Carry out banking transactions via Piraeus Phone Banking.

Troubleshooting

Useful information, articles and guides.

Update your personal data

Find all supporting documents for every transaction and product.

More information

internetbanking login

Online registration via the Piraeus app

Get e-banking codes and manage your finances quickly and easily, wherever you are.
Read more
Mortgage loans

Online application for insurance

See in detail how to obtain ERGO's insurance plans online.
Read more

Health Solutions Gold

Health insurance

Health Solutions Gold

Protect your health and ensure full coverage. Piraeus Financial Holdings offers you the comprehensive Health Solutions Gold program of the insurance company NN, specially designed to meet your needs. The plan combines primary and secondary health services and offers you and your family direct access to a large network of private nursing homes, diagnostic centers and doctors.
Health Solutions Easy

Health insurance

Health Solutions Easy

Protect your health through the affordable Health Solutions Easy program. Piraeus Financial Holdings offers you the Health Solutions Easy insurance program of NN Hellas, specially designed to meet your needs. The plan provides financial support in case of your hospitalization, in a private or public hospital, in Greece or abroad.
Focus on You

Health insurance

Focus on You

Protect your health through the outpatient care and prevention program designed by the insurance company NN Hellas in collaboration with Affidea Group. Piraeus Financial Holdings proposes the Focus on You program, which offers you quality primary health services at diagnostic centers and doctors of the Group and its partner network.
ERGO Care4Me

ERGO Care4Me

Protect your health through the daily hospitalization Indemnity program from ERGO Insurance. Piraeus Financial Holdings offers you the ERGO Care4me Simple, Advanced and Total plan, which provides you with a daily cash allowance if you need to be hospitalised in a private or public hospital due to illness or accident, depending on the package you choose.
Health Prevention Check Up+

Health Prevention Check Up+

Strengthen your outpatient care through the outpatient program offered by Piraeus Financial Holdings in cooperation with the insurance company NN Hellas, Health Prevention Check up+. The program offers you 1 annual check-up at Affidea diagnostic centers, a support capital of €10,000 in case of loss of life due to an accident and significant discounts on diagnostic  tests and health services.

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?