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Questions & answers

How do I install the Piraeus app?

Download the Piraeus app from App Store (iOS) or Google Play Store (Android) or App Gallery (Huawei) by typing Piraeus app and click Get (iOS) or Install (Android) or Install (Huawei).

I forgot / blocked my Piraeus e-banking password

If you have activated the SMS extraPIN feature and you know your username but don't remember your password, you can reissue your password by starting the process from here.

In any case, password reissuance continues to be provided through the bank's branch network.

Which credit cards are available via Piraeus e-banking?

For the features in detail, please select the credit card you are interested in.

How do I get a Piraeus e-loan?

In 3 simple steps
1. Design your loan

Through the specially designed tool you select:

  • loan amount
  • duration of the loan
  • loan rate
2. Register your application at any time
  • Confirm your basic personal and professional information
  • Attach the necessary supporting documents
  • Complete the registration of the application
3. Loan disbursement
  • Your application is assessed by the bank
  • Once the application is approved, you sign the contract documents with an approved electronic signature (OTC)
  • The money is credited to your account

Find the detailed steps of the e-loan acquisition process here.

Login to your account
Perform transactions instantly and securely with Piraeus e-banking from your computer or mobile phone.
Don’t have e-banking yet? Apply for online banking

New to Piraeus?
Get e-banking codes and manage your finances quickly and easily, wherever you are.
Digital Onboarding

ERGO My Home

Full coverage for the building and the contents of your home from ERGO Insurance.
Get full coverage for your home and its contents or/and ensure comprehensive protection for your property, depending on the plan you choose. Piraeus Financial Holdings offers you ERGO My Home Simple Plus, Total Plus and Superior Plus plans from ERGO Insurance Company, specially designed to meet your needs.

 

In cooperation with:

 

ERGO Logo

Benefits

  • Insurance at "new for old" value
  • Interest-free premium installments
  • Fast and transparent claims procedures

Questions and answers

Is it possible to pay premiums in interest-free installments?

Using any Piraeus Bank credit card, you can pay your insurance premiums in up to 12 interest-free monthly installments.

How will you be insured with ERGO My Home?

To find out more about the ERGO My Home Simple Plus, Total Plus and Superior Plus insurance, to submit your application and receive your insurance policy, you can visit any Piraeus Bank branch that is convenient for you.

Find the nearest branch

Why is it important to insure my home?

Home insurance is an important measure to protect your property. Insuring your home protects you from risks such as fire, theft, natural disasters and other unwanted events that can affect your property.

How do I choose the right level of insurance for my home?

The choice of coverage level depends on your needs and preferences. Our certified consultants can help you choose the right cover package to meet your needs.

What if I need to amend my insurance policy after I have purchased it?

You can make any changes to your policy to reflect changes in your needs or circumstances.

Ready to take the next step?

We are at your disposal to support you in all steps of the process. 

 

Tip: Prepare by looking at the required conditions and documents you will need.

Product details
  • Features
  • Examples of premiums payable
  • Coverages
  • Deductibles
Available packages
The basic and optional insurance coverages are combined in 3 insurance packages: ERGO My Home Simple Plus, ERGO My Home Total Plus and ERGO My Home Superior Plus.
Choose the package that suits your needs, preferences and budget. All packages allow you to add earthquake coverage for homes built after 1960.
Duration
Annual or semi-annual
Payment
Annual or semi-annual
Repayment by installments
Up to 12 interest-free monthly installments with any Piraeus Bank credit card.
Issuance of contract
Immediate
Additional benefits
Preferential pricing from ERGO if you combine ERGO My Home insurance with another ERGO plan.
Who it is aimed at
To owners and tenants.
ERGO My Home Simple Plus, ERGO Total Plus and ERGO Superior Plus insurance protects the building if you own it and the contents whether you own or rent the permanent and secondary residence.
Damage restoration at "new for old" value
In the case of damage caused to the building or contents of your home by one of the risks covered, the compensation you receive is calculated based on the amount it costs to rebuild “as new” or to replace items with new ones of the same standards and performance at the time of the loss in the same location.
Contributor
ERGO Insurance
Legal Disclaimer
The société anonyme under the corporate name "Piraeus Financial Holdings SA" (4 Amerikis, P.C. 105 64 Athens, Greece, with G.E.MI. (General Commercial Registry) No. 225501000, VAT No. 094014298 Athens Tax Office for Corporations (KE.FO.D.E. ATTIKHS)), registered as an insurance agent at the Athens Chamber of Tradesmen with special registration number 1031, carries out the activity of distribution of insurance products, in the name and on behalf of the insurance companies with which it maintains cooperation, using the network and the certified employees of Piraeus Bank.
100m² apartment Simple Plus Total Plus Superior Plus
Insured capital for building shell €100,000 €100,000 €100,000
Content capital insured €40,000 €40,000 €40,000
Total annual premiums €66 €107 €151

These premiums have been computed for permanent residence without the coverage of earthquake.

100m² apartment Simple Plus Total Plus Superior Plus
Insured capital for building shell  €100,000 €100,000 €100,000
Content capital insured €40,000 €40,000 €40,000
Total annual premiums €105 €193 €198

These premiums have been computed for secondary residence without the coverage of earthquake.


Optional coveragesSimple PlusTotal PlusSuperior Plus
Earthquake with 2% deductible at insured capital
Legal Protection up to €3,000
Household technical support* *It concerns the prefectures of Attica, Thessaloniki, Achaia, Irakleio, Magnisia and Larisa
Optional coveragesSimple PlusTotal PlusSuperior Plus
Earthquake with 2% deductible at insured capital
Legal Protection up to €3,000
Household technical support* *It concerns the prefectures of Attica, Thessaloniki, Achaia, Irakleio, Magnisia and Larisa

Permanent insurance packages are provided with or without an exemption depended on the clients' preference while when it comes to secondary residence exemptions are mandatory.

For any damage due to earthquake or fire caused by earthquake 2% of the building insured capital and content
For any damage due to short-circuits €150
For any damage due to theft €150
For any damage due to theft after burglary /robbery 10% of the indemnity amount that should be paid, with minimum amount limit of:
✓ €300 for permanent residence
✓ €750 for secondary residence
For any damage due to flood-storm-tempest-snow-weight of snow-hail-leaking pipesν 10% of the indemnity amount that should be paid, with minimum amount limit of:
✓ €300 for permanent residence
✓ €500 for secondary residence

More information

We are here for you

We will be happy to inform you thoroughly about our products and services. Visit us in one of our branches or contact us by phone to guide you according to your needs.

Do you need help?